Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Activities
Languages
References
Timeline
Generic

Alicia Jones

Stouffville,ON

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

University Health Network (UHN)
ON
06.2021 - Current
  • Created monthly reports for senior management summarizing operational performance metrics
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards
  • Managed annual budgeting and forecasting, optimizing resource allocation
  • Coordinated cross-departmental projects to ensure timely and successful completion
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
  • Organized team activities to build camaraderie and foster pleasant workplace culture
  • Analyzed business performance data and forecasted business results for upper management.

Advance Practice Nurse Educator

University Health Network (UHN)
ON
09.2018 - 06.2021
  • Developed and implemented evidence-based clinical educational programs for nursing staff
  • Evaluated the effectiveness of educational programs by collecting data on program outcomes
  • Conducted one-on-one training sessions with nurses to ensure competency in medical practices
  • Collaborated with health care teams to develop effective patient education materials
  • Partnered with other departments within the organization in order to coordinate educational resources
  • Designed innovative strategies for increasing nurse engagement in continuing education opportunities
  • Advised nursing staff on best practices for providing safe, high quality patient care
  • Assessed the learning needs of healthcare personnel, created curricula, and delivered lectures and seminars accordingly
  • Participated in research projects aimed at exploring new methods for delivering continuing education content
  • Evaluated students to identify knowledge gaps and conduct thorough assessments.

Lead Patient Care Coordinator

University Health Network (UHN)
ON
03.2015 - 09.2018
  • Developed strategies for improving quality of service delivery to patients
  • Conducted weekly meetings with nursing staff to discuss patient cases
  • Participated in regular performance improvement activities and initiatives
  • Assisted in developing and implementing patient care plans
  • Collaborated with multidisciplinary teams to provide comprehensive care services
  • Identified areas of opportunity for improved patient outcomes
  • Implemented new policies and procedures related to patient care
  • Compiled and maintained medical charts and reports in complex digital databases
  • Provided administrative support for patient care staff
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.

Education

Doctorate in Education -

Northeastern University
06.2024

Master of Science in Nursing Leadership and Management -

York University
09.2013

Bachelor of Science in Nursing -

Toronto Metropolitan University
08.2012

Skills

  • Performance Management
  • Financial Management
  • Policy Implementation
  • Expense Tracking
  • Marketing
  • Operations Management
  • Business Development
  • Strategic Planning
  • Cross-functional team management
  • Budget Control

Certification

  • Doctor of Education
  • Masters of science in Nursing
  • College of Nurses of Ontario
  • LEAN Yellow Belt

Accomplishments

  • Qualitative research paper on healthcare collaborative practice
  • Global conference oral research presentations in Czech Soviet Union, France, Germany, United States, Canada and Dubai
  • Awards for career development and outstanding performance

Activities

  • Committee member for non-profit organization
  • Moderate fundraising events
  • Member of the Catholic School Council Board

Languages

English, Professional

References

References available upon request.

Timeline

Manager

University Health Network (UHN)
06.2021 - Current

Advance Practice Nurse Educator

University Health Network (UHN)
09.2018 - 06.2021

Lead Patient Care Coordinator

University Health Network (UHN)
03.2015 - 09.2018

Doctorate in Education -

Northeastern University

Master of Science in Nursing Leadership and Management -

York University

Bachelor of Science in Nursing -

Toronto Metropolitan University
Alicia Jones