Overview
Work History
Education
Training And Certificates
References
Timeline
Generic

Alicia Herperger

Victoria,BC

Overview

12
12
years of professional experience

Work History

Addictions and Recovery Worker

Island Health
01.2022 - Current
  • Worked within MHSU programs as an Addictions and Recovery Worker
  • These programs include: Sobering and Assessment Centre, Detox, Stabilization, Intensive Outpatient Treatment (Journey), Second and Third Stage Housing
  • Worked both within a team, and solo throughout the various programs
  • Maintained a harm reduction mindset to support clients where they were at in their journey of recovery
  • Facilitated bio/psycho/social recovery and addictions related groups
  • Addressed clients physical and mental health, safety, and basic needs
  • Collaborated with social agencies to help bridge clients to longer-term supports and services
  • Fulfilled case management tasks that include intakes, discharges, medical and psychological screenings
  • Performed non-violent intervention and de-escalation techniques with aggressive or violent clients

911 Call Taker

E-comm 911
10.2021 - 01.2022
  • Call Taker for both emergency and non-emergency Police calls
  • Effectively communicated over phone and computer system in high stress situations to ensure safety of the public and first responders
  • Worked in a collaborative team environment to create the best possible outcomes for each call received.

Street Outreach Worker

Egadz - Saskatoon Downtown Youth Centre Inc.
12.2014 - 08.2021
  • Supervisor (2018-2021): Hired and maintained a team of 15 casual and full-time employees
  • Completed monthly reporting, data and statistic input, payroll, scheduling, and coordinated donations
  • Maintained and ran an Outreach website based around supporting those affected by the Sex Trade or Sex Trafficking
  • Front-Line (2014-2021): Supported youth, adults, and families
  • Worked heavily in areas of addiction, mental health, homelessness, sex trade, gangs, domestic violence, and disadvantaged families
  • Provided crisis support, suicide intervention, advocacy, program referrals, court liaison, nutrition, one on one support, and youth outreach
  • Worked with a harm reduction and non-judgmental mindset to connect and build trusting relationships with Saskatoon's most vulnerable, at risk, and high-risk individuals.

Emergency Group Home Youth Worker

Saskatoon Tribal Council
01.2012 - 03.2015
  • Full-time Child and Youth Worker between 4 different emergency homes for apprehended youth aged 0-17
  • Worked closely with youth that had violent and/or aggressive behaviors who were coming from traumatic experiences and unsafe environments
  • Planned and performed recreational activities and outings and maintained the daily routine of the houses and ensured the needs of the youth were always being met.
  • Established trusting relationships with youth by being reliable, supportive, and caring
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes

Domestic Violence Shelter Worker

Saskatoon Interval House
01.2013 - 06.2021
  • Worked independently as a casual Domestic Violence Support Worker
  • Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved
  • Attended to crisis support and intake calls
  • Assisted women and children through their shelter stay with programming, understanding the cycle of abuse, one on one discussions, resourcing within the community, and finding housing.

Family Visit Supervisor

Family Law
06.2013 - 06.2014
  • Supervised visits between a parent and their child(ren) that were involved in a court mandated visiting arrangement
  • Maintained detailed and accurate written documentation of visits that could be used during court proceedings
  • Ensured court orders were being upheld throughout the visit, and intervened when they were not.

Education

Child And Youth Care Worker Diploma -

Saskatchewan Polytechnic
Saskatoon
06.2013

Training And Certificates

  • Trauma and Resiliency Informed Practice, 2024
  • Applied Suicide Intervention Skills Training (ASIST), 2023
  • Motivational Interviewing, 2023
  • Valid BC Class 5 Drivers License
  • Mental Health First Aid Standard, 2021
  • Addiction and Mental Illness - Working with Co-Occurring Disorders, 2021
  • Depression - Practical Intervention Strategies, 2021

References

Tanya Wiggins

Saskatoon Interval House - Executive Director

1(306)291-5326

executive.director@saskatoonintervalhouse.org


Sue Meikle

Egadz - Coordinator of Outreach and Family Unification

1(306)227-1653

sue@egadz.ca

Timeline

Addictions and Recovery Worker

Island Health
01.2022 - Current

911 Call Taker

E-comm 911
10.2021 - 01.2022

Street Outreach Worker

Egadz - Saskatoon Downtown Youth Centre Inc.
12.2014 - 08.2021

Family Visit Supervisor

Family Law
06.2013 - 06.2014

Domestic Violence Shelter Worker

Saskatoon Interval House
01.2013 - 06.2021

Emergency Group Home Youth Worker

Saskatoon Tribal Council
01.2012 - 03.2015

Child And Youth Care Worker Diploma -

Saskatchewan Polytechnic
Alicia Herperger