Alicia Halliday
Canada
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in an entry-level mental health assistant position.
Overview
2
2
years of professional experience
Work History
Receptionist/Administrative Assistant and Social Media Manager
WSA Light Energy Design
10.2024 - Current
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Increased brand awareness by developing and implementing effective social media strategies.
- Coordinated with marketing team to align social media strategy with overall marketing objectives.
- Developed comprehensive social media strategy to enhance online presence.
Social Media Assistant & Event Coordinator and Interim Administrative Assistant
LIFE Research Institute
06.2023 - 05.2024
- Managed LinkedIn, YouTube, and Twitter content to keep brand messages consistent.
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
- Maintained company's online social presence and created branded communications for social media campaigns.
- Increased brand visibility by developing and implementing targeted social media campaigns.
- Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
- Monitored KPIs and analyzed performance reports to determine future directions for social media.
- Designed targeted email marketing campaigns to reach desired audience.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
Education
Master's of Arts - Counselling Psychology
Yorkville University
Remote01.2027
Honours Bachelor of Arts - Psychology
University of Ottawa
04.2024
Skills
- Proficient in SPSS, VMWare, and JATOS
- Photo and video editing
- Event coordination
- Microsoft Excel
- Database administration
- Content creation
- Research
- Social media
- Analytics tracking
- Data collection
Professional Development
- Psychology of Anxiety, Mood, Substance Use, and Addictive Behaviors, Coursera
- Learn Interpersonal Psychotherapy, Coursera
- Aboriginal Worldviews and Education, Ongoing
- Research Ethics based on the Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022)
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Receptionist/Administrative Assistant and Social Media Manager
WSA Light Energy Design
10.2024 - Current
Social Media Assistant & Event Coordinator and Interim Administrative Assistant
LIFE Research Institute
06.2023 - 05.2024
Master's of Arts - Counselling Psychology
Yorkville University
Honours Bachelor of Arts - Psychology
University of Ottawa
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