Alicia Guy
Sudbury ,ON
Summary
Versatile and results-driven professional with experience at Canada Revenue Agency, adept in data verification and fostering teamwork. Excelled in roles requiring the ability to manage deadlines and collaborate effectively, enhancing operational efficiency and customer satisfaction. Proven track record of delivering high-quality work through exceptional organizational and workload management skills.
Overview
11
11
years of professional experience
Work History
Processing Clerk
Canada Revenue Agency
Greater Sudbury, ON
07.2017 - 06.2023
- Created reports for managers to review.
- Helped achieve department goals by consistently meeting or exceeding established performance rates.
- Delivered precise and efficient work.
- Demonstrated attention to detail while accurately entering data from various documents into the system.
- Monitored and analyzed updates in rules and procedures to maintain accuracy.
Housekeeping Room Attendant
Hampton Inn By Hilton
Greater Sudbury, ON
02.2016 - 03.2017
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Ensured thoroughness in tasks by maintaining high attention to detail.
Server
Ristorante Verdicchio
Greater Sudbury, ON
06.2012 - 01.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared and cleared spaces for various events.
Education
ESC Champlain
Chelmsford, ON06.2013
Skills
- Deadline oriented
- Workload management
- Producing reports
- Data verification
- Database research
- Workflow management
- Teamwork and collaboration
- Customer service
- Time management
- Reliability
- Organizational skills
Languages
French
English
Timeline
Processing Clerk
Canada Revenue Agency
07.2017 - 06.2023
Housekeeping Room Attendant
Hampton Inn By Hilton
02.2016 - 03.2017
Server
Ristorante Verdicchio
06.2012 - 01.2016
ESC Champlain