ALICIA GRAHAM
Ajax,Ontario
Summary
Diligent and detail-oriented Graduate of Community & Justice Services seeking a secure and responsible career opportunity to fully utilize training and skills while making a significant contribution to the success of the organization. Proficient knowledge in Mental Health with a knack for identifying and eliminating substance use and abuse.
Overview
5
5
years of professional experience
Work History
Relief Mental Health Worker
Canadian Mental Health Association, Thames Valley Addiction Centre
01.2023 - Current
- Assist clients in taking, organizing, and managing their medication.
- Work with clients to develop and implement activities to help achieve their goals.
- Observe and monitor client behavior and responses to treatment.
- Identify and promote resolution and management of all emergency situations concerning participants, staff, and property.
- Provide necessary emotional support to clients.
- Document client information in confidential files for security and privacy.
- Perform personal care, cleaning, laundry, and meal preparation.
- Help clients make decisions both independently and collaboratively.
- Perform intakes and discharges for clients residing temporarily.
- Advocate for and support clients in accessing community resources.
- Assist and coach clients in the learning and management/achievement of activities of daily living
- Professionally liaise with community workers and agencies to provide consistent care and minimize diversion.
- Provided emotional support to clients when needed
- Facilitate support groups for clients to discuss issues related to mental health.
- Assist in developing a comprehensive participant discharge plan to address ongoing support needs.
- Provide comprehensive case management services, create treatment plans, and connect clients and families to appropriate resources.
Residential Counselor
Humana Community Services, Hardy Geddes House
12.2021 - Current
- Administer medication to youth.
- Monitor and document client general health and well-being.
- Provide care services to clients in accordance with group home plans.
- Evaluate client progress to identify areas of improvement and provide feedback.
- Daily case note documentation, report writing
- Perform personal care tasks, cleaning, laundry, and meal preparation.
- Intervene with de-escalation techniques and support youth through crisis situations as they occur.
- Develop and maintain professional and trusting relationships with youth to encourage positive social and emotional development.
- Collaborate with youth to address behavioral and emotional needs through activities and interventions, increasing socialization, interpersonal, and social skills.
Placement Student
Muslim Welfare Food Bank
01.2020 - 04.2020
- Stocked pantry shelves with food items.
- Ensured clean and safe donation area by applying good housekeeping techniques.
- Maintained good relationships with donors.
- Observed and supervised food pantry to verify conformance to specifications.
- Organized and sorted food donations.
- Assisted with safety, cleaning, and efficient preparation of the food stations.
- Maintained good housekeeping to ensure clean and enforcement of safety procedures.
Educational Assistant
Parkland Elementary Public School
09.2019 - 12.2019
- Assisted in the monitoring of children with behavioral problems.
- Worked with children ages 5-11 years old.
- Set up Educational workshops for children about mental health and bullying.
- Assisted children with in-class work and activities.
- Provided support to staff on trips, including taking attendance every morning.
Shelter Volunteer
Warden Woods Community 24
06.2018 - 08.2019
- Helped Served meals while following health and safety procedures for food handling.
- Maintained clean, neat, and operational facilities to serve all program needs.
- Demonstrated the ability to work with and provide culturally competent service to individuals of diverse racial and cultural backgrounds.
Education
Criminology And Justice Bachelors of Arts (B.A) -
Ontarion Technical University
Toronto, ON06.2024
Community And Justice Services Diploma -
Centennial College
Toronto, ON04.2020
Skills
- Community and Justice Services
- Mental Health Improvement & Harm Reduction
- First Aid Certification / AED level C
- Certified Safe Management & UMAB Training
- Outstanding analytical and problem-solving skills
- Outlook, Word, Excel, Access, PowerPoint
- Typing (50 WPM)
- Hardworking, organized, detail-oriented
Timeline
Relief Mental Health Worker
Canadian Mental Health Association, Thames Valley Addiction Centre
01.2023 - Current
Residential Counselor
Humana Community Services, Hardy Geddes House
12.2021 - Current
Placement Student
Muslim Welfare Food Bank
01.2020 - 04.2020
Educational Assistant
Parkland Elementary Public School
09.2019 - 12.2019
Shelter Volunteer
Warden Woods Community 24
06.2018 - 08.2019
Criminology And Justice Bachelors of Arts (B.A) -
Ontarion Technical University
Community And Justice Services Diploma -
Centennial College
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