Summary
Overview
Work History
Education
Skills
Volunteering
References
Timeline
Generic

Alicia Gilmore

Stittsville,ON

Summary

Hardworking professional with relationship-building and time-management skills in fast-paced restaurant environments. Successful at handling tables of all sizes, with accuracy and customer satisfaction. I strive to meet all customer needs with vigilance and efficiency. Committed to achieving company goals while delivering strong performance.

Overview

8
8
years of professional experience

Work History

Concierge

Wellings of Stittsville
Stittsville, Ontario
06.2023 - Current
  • Assisted members and guests with reservations and special requests efficiently.
  • Entrusted with handling financial transactions.
  • Acknowledged and greeted guests entering or leaving the building, contributing to a pleasant environment.
  • Assisted with organizing and preparing rent information for members.
  • Handled complaints from customers, and worked towards resolutions to issues.

Tree Planter

Moose Creek Reforestation
Dryden, Ontario
05.2024 - 07.2025
  • Engaged in intense manual labor for extended periods of time.
  • Planted different varieties of trees, across many locations.
  • Loaded and unloaded boxes of trees onto trucks for transport to various locations.
  • Complied with quality standards, safety practices, company policies and best practices.

Server

Wellings of Stittsville
Stittsville, Ontario
07.2022 - 11.2023
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Responsible for taking orders and ensuring customer satisfaction for multiple tables.
  • Assisted in setting up and cleaning dining areas before and after meals.
  • Supported supervising team members by training new servers.
  • Entrusted with handling financial transactions

Receptionist Assistant

Carp Road Physiotherapy
Stittsville, Ontario
11.2018 - 03.2020
  • Responsible for independently keeping the clinic sanitary.
  • Assisted the physiotherapists and massage therapists in preparing equipment for their appointments.
  • Entrusted with confidential files, and organizing them.
  • Assisted in booking appointments and checking clients upon entry to the clinic.

Dog Walker

Bekkers Kennel
Richmond, Ontario
03.2018 - 08.2018
  • Entrusted with ensuring that each dog is in a clean kennel, and that their basic needs are being met.
  • Watched over large groups of dogs of different sizes, and different temperaments as they socialized.
  • Walked multiple dogs daily, ensuring their safety and well-being.
  • Assisted with bathing and grooming dogs.

Team Member

Tim Hortons
Stittsville, Ontario
08.2017 - 03.2018
  • Responsible for providing correct change to customers for up to $100 bills.
  • Entrusted with ensuring that the customers are served in a reasonable amount of time, both in the drive-through and in the front of house.
  • Trusted to independently clean and tidy all areas of the store.

Education

Bachelor of Arts - Psychology

St. Francis Xavier University
Antigonish
05-2025

High School Diploma -

Sacred Heart High School
Stittsville, ON
06-2020

Skills

  • Customer service
  • Time management
  • Problem-solving
  • Physical stamina
  • Team collaboration
  • Multitasking and organization

Volunteering

  • Hazelden Gardens Art Therapy Sept. 2025
  • Timbit Jamboree Sens day Feb. 3 2018
  • Montague Public School Nov. 2016

References

References available upon request.

Timeline

Tree Planter

Moose Creek Reforestation
05.2024 - 07.2025

Concierge

Wellings of Stittsville
06.2023 - Current

Server

Wellings of Stittsville
07.2022 - 11.2023

Receptionist Assistant

Carp Road Physiotherapy
11.2018 - 03.2020

Dog Walker

Bekkers Kennel
03.2018 - 08.2018

Team Member

Tim Hortons
08.2017 - 03.2018

Bachelor of Arts - Psychology

St. Francis Xavier University

High School Diploma -

Sacred Heart High School

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Alicia Gilmore