Alicia Gilmore
Stittsville,ON
Summary
Hardworking professional with relationship-building and time-management skills in fast-paced restaurant environments. Successful at handling tables of all sizes, with accuracy and customer satisfaction. I strive to meet all customer needs with vigilance and efficiency. Committed to achieving company goals while delivering strong performance.
Overview
8
8
years of professional experience
Work History
Concierge
Wellings of Stittsville
Stittsville, Ontario
06.2023 - Current
- Assisted members and guests with reservations and special requests efficiently.
- Entrusted with handling financial transactions.
- Acknowledged and greeted guests entering or leaving the building, contributing to a pleasant environment.
- Assisted with organizing and preparing rent information for members.
- Handled complaints from customers, and worked towards resolutions to issues.
Tree Planter
Moose Creek Reforestation
Dryden, Ontario
05.2024 - 07.2025
- Engaged in intense manual labor for extended periods of time.
- Planted different varieties of trees, across many locations.
- Loaded and unloaded boxes of trees onto trucks for transport to various locations.
- Complied with quality standards, safety practices, company policies and best practices.
Server
Wellings of Stittsville
Stittsville, Ontario
07.2022 - 11.2023
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responsible for taking orders and ensuring customer satisfaction for multiple tables.
- Assisted in setting up and cleaning dining areas before and after meals.
- Supported supervising team members by training new servers.
- Entrusted with handling financial transactions
Receptionist Assistant
Carp Road Physiotherapy
Stittsville, Ontario
11.2018 - 03.2020
- Responsible for independently keeping the clinic sanitary.
- Assisted the physiotherapists and massage therapists in preparing equipment for their appointments.
- Entrusted with confidential files, and organizing them.
- Assisted in booking appointments and checking clients upon entry to the clinic.
Dog Walker
Bekkers Kennel
Richmond, Ontario
03.2018 - 08.2018
- Entrusted with ensuring that each dog is in a clean kennel, and that their basic needs are being met.
- Watched over large groups of dogs of different sizes, and different temperaments as they socialized.
- Walked multiple dogs daily, ensuring their safety and well-being.
- Assisted with bathing and grooming dogs.
Team Member
Tim Hortons
Stittsville, Ontario
08.2017 - 03.2018
- Responsible for providing correct change to customers for up to $100 bills.
- Entrusted with ensuring that the customers are served in a reasonable amount of time, both in the drive-through and in the front of house.
- Trusted to independently clean and tidy all areas of the store.
Education
Bachelor of Arts - Psychology
St. Francis Xavier University
Antigonish05-2025
High School Diploma -
Sacred Heart High School
Stittsville, ON06-2020
Skills
- Customer service
- Time management
- Problem-solving
- Physical stamina
- Team collaboration
- Multitasking and organization
Volunteering
- Hazelden Gardens Art Therapy Sept. 2025
- Timbit Jamboree Sens day Feb. 3 2018
- Montague Public School Nov. 2016
References
References available upon request.
Timeline
Tree Planter
Moose Creek Reforestation
05.2024 - 07.2025
Concierge
Wellings of Stittsville
06.2023 - Current
Server
Wellings of Stittsville
07.2022 - 11.2023
Receptionist Assistant
Carp Road Physiotherapy
11.2018 - 03.2020
Dog Walker
Bekkers Kennel
03.2018 - 08.2018
Team Member
Tim Hortons
08.2017 - 03.2018
Bachelor of Arts - Psychology
St. Francis Xavier University
High School Diploma -
Sacred Heart High School