Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Gilmore

Niagara Falls,ON

Summary

Dynamic retail professional, excelling in customer service and problem-solving. Proven track record in enhancing store operations and customer engagement, while effectively managing inventory. Recognized for creating visually appealing displays that increased sales and improved the overall shopping experience. Strong teamwork and collaboration skills drive success in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Ara Shoes
03.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Wedding Coordinator

A&L Wedding Rentals
06.2020 - Current
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.

Retail Manager

Glam Jewels
03.2018 - 01.2020
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.

Education

High School -

Grey Highlands
Niagara Falls, ON

Wedding Planner/ Event Coordinator -

Wedding Planning Institute of Canada
Toronto, ON

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer engagement

Timeline

Retail Sales Associate

Ara Shoes
03.2023 - Current

Wedding Coordinator

A&L Wedding Rentals
06.2020 - Current

Retail Manager

Glam Jewels
03.2018 - 01.2020

High School -

Grey Highlands

Wedding Planner/ Event Coordinator -

Wedding Planning Institute of Canada

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Alicia Gilmore