Alicia Gillette
Chilliwack,BC
Summary
Vibrant waitress highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Offering 12 years of experience in foodservice environments. Commended for multitasking abilities and providing top-notch service to customers daily.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Curly Kale Eatery
Chilliwack, BC
05.2017 - Current
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Folded napkins throughout the day to maintain an adequate supply.
- Managed food resources, memorized orders and wrote patron’s food orders on slips in 44-seat restaurant.
- Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
- Maintained high standards of cleanliness and sanitation.
- Catered Events up to 150 people.
Waitress
Royal Hotel Cafe
Chilliwack, BC
09.2014 - 05.2017
- Bussed, cleared, cleaned and set tables in quiet and efficient manner.
- Used cash registers and credit card machines to cash out customers, handling up to $1200.00 in cash per event.
- Handled customer complaints with poise and grace, immediately resolving issues by contacting the manager.
- Promoted items on beverage lists and restaurant specials.
- Catered events up to 300 People
- Trained new staff
Education
High School Diploma - undefined
Chilliwack Senior Secondary
Chilliwack, BC2016
Skills
- Upselling techniques
- Beverage preparation
- Teamwork and collaboration
- Customer service
- Stocking and replenishing
- Menu memorization
- Dining area cleanliness
- Cash handling
- Food tray carrying
Certification
- Serving it right
Timeline
Waitress
Curly Kale Eatery
05.2017 - Current
Waitress
Royal Hotel Cafe
09.2014 - 05.2017
High School Diploma - undefined
Chilliwack Senior Secondary
- Serving it right
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