Summary
Overview
Work History
Education
Skills
Certification
Interests
Generic

Alicia Gill

Hospitality Worker
Coquitlam,BC

Summary

Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Me-n-Ed's Pizza Parlors
04.2022 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.

Volunteer

Port Coquitlam FC
02.2022 - 03.2022
  • Assisted with coaching groups of players from 5 to 8 years old.
  • Supervised and coordinated drills to progress the skills of the players and encourage team work.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

City of Coquitlam
07.2020 - 08.2020
  • Completed deliveries of frozen meals to seniors in the summer of 2020 two days a week.
  • Coordinated directions with another person through clear communication.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Associate of Arts - Creative Writing

Douglas College
New Westminster, Coquitlam
01-2028

Diploma -

Douglas College
New Westminster, Coquitlam
02-2024

High School Diploma -

Terry Fox Secondary School
Port Coquitlam, BC
01-2022

Skills

  • Customer Relations
  • Honest and Ethical
  • Problem-solving skills
  • Active Listening
  • First aid certified
  • Teamwork and collaboration

Certification

  • Class 5 Drivers License (October 2023)
  • Red Cross Basic First Aid and CPR (December 2024)
  • Work Safe BC Basic First Aid (Formerly Level 1) (February 2025)
  • Work Safe BC Transportation Endorsement (February 2025)

Interests

  • Played high level soccer from 2017 through 2022, continuing to play at a recreational level currently
  • Played high level softball in 2018, currently playing recreational over spring
  • Recreational skiing and snowboarding on and off since 2012
  • Stand-up Paddleboarding (SUP)
  • Avid reader
  • Played instruments such as guitar, bass guitar, and piano since 2014
Alicia GillHospitality Worker