Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alicia  Gerrard

Alicia Gerrard

Burlington,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Gerrard Design Co.
Burlington, ON
02.2022 - Current
  • Manage day-to-day business operations.
  • Consult with clients about their renovation needs.
  • Implement design plans within budget and timelines.
  • Offer advice and assistance to clients throughout design process, paying attention to special needs or wants.
  • Collaborate with clients to enhance their experience and exceed project goals through effective client satisfaction rates.
  • Respond proactively and positively to rapid changes during design/ construction.
  • Quickly and accurately answer customer questions, suggesteffective solutions and resolve issues to increase customer satisfaction.

Social Services Worker

Community Living Burlington
Burlington, ON
11.2005 - 03.2022
  • Interacted kindly with individuals and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Delivered comprehensive therapeutic services to adults in the developmental services field.
  • Assisted individuals with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Supervised daily activities and provided assistance when needed
  • Assisted individuals with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Education

Social Service Work

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2005

Skills

  • Work Organization and Prioritization
  • Design Planning
  • Time Management
  • Service Delivery Optimization
  • Innovation and Creativity
  • Managing Operations and Efficiency
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs

Timeline

Owner/Operator

Gerrard Design Co.
02.2022 - Current

Social Services Worker

Community Living Burlington
11.2005 - 03.2022

Social Service Work

Mohawk College of Applied Arts And Technology
Alicia Gerrard