Alicia Fitzpatrick

●Processed and packaged outbound delivery and drive-thru orders in a fast-paced environment, meeting or exceeding target service times

●Managed cash/card transactions using POS system to facilitate smooth order completion

●Restocked shelves and fridges to maintain product availability and organization

●Maintained cleanliness and sanitation across all areas to ensure a safe environment

●Provided exceptional customer service, addressing guest inquiries for optimal experiences

●Prepared food and beverages following Tim Hortons' standards to ensure quality and consistency

●Restocked inventory throughout restaurant to support continuous operations.

●Maintained cleanliness and organization of work areas to promote safety and efficiency.

●Adopted a productive approach to all responsibilities, ensuring effective workflow.

●Facilitated a seamless dining experience by promptly greeting and seating guests while managing a high-volume seating chart

●Used POS technology to process transactions, manage guest checks, and ensure order accuracy

●Ensured strict adherence to provincial liquor laws and safety protocols while delivering high-end beverage service

• Maintained cleanliness and sanitation of 20-25 classrooms and offices to meet health standards.
• Developed efficient cleaning schedules to enhance productivity and minimize downtime.
• Cleaned and disinfected kitchens and bathrooms for optimal hygiene.
• Emptied trashcans and transported waste to collection areas for proper disposal.

• Ensured readiness for guests by cleaning 20-30 hotel rooms efficiently.
• Maintained high cleanliness and hygiene standards in guest rooms and public areas.
• Inspected rooms for maintenance needs, reporting issues promptly to management.
• Resolved guest inquiries related to housekeeping services, fostering positive customer experiences.