- I enjoy helping others and giving back to the community
- I love photography, I have ran my own small photography business for several years I have always enjoyed capturing a moment between people
- I enjoy making calendars and photo albums through a program called Mixbook
- I enjoy hiking and spending time with my amazing family
ALICIA DEJONG
Burlington,ONTARIO
Summary
Accomplished Personal Injury Law Clerk with a proven track record at Virk Personal Injury Law, enhancing client satisfaction and firm reputation through exceptional client service and professionalism. Skilled in document organization and client communication, adept at managing complex caseloads and supporting litigation teams. Demonstrates a strong ethic and teamwork ability, contributing to significant case advancements.
Overview
25
25
years of professional experience
Work History
Personal Injury Law Clerk (Tort and AB)
Virk Personal Injury Law
01.2024 - Current
- Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
- Increased client satisfaction by maintaining open communication channels with the lawyers, adjusters, medical team and clients throughout the duration of cases.
- Managed complex caseloads, prioritizing tasks to ensure timely completion of all assignments.
- Demonstrated adaptability when assisting multiple lawyers across various litigation practice areas in both Tort and Accident Benefits.
- Bolstered firm''s professional image by consistently maintaining a high level of professionalism, confidentiality, and integrity while working with sensitive client information.
- Collected, indexed and filed physical and digital records.
- Elevated firm reputation through exceptional client service skills when communicating with clients about their cases or general inquiries.
- Improved client relations by promptly responding to inquiries and providing updates on case progress.
- Drafted correspondence, pleadings and memoranda.
- Drafted LAT Applications with comprehensive Schedule "A" and Schedule "B".
- Managed administrative duties such as filing documents, scheduled meetings and tracked important documents, such as approvals, denials and Independent Medical Examinations.
- Attended and volunteered at several social events with the firm.
- Worked with Foxit, Filevine, Outlook and Microsoft Word programs.
- Maintained calendars for 3-person team by updating and entering court dates and meetings.
Personal Injury Law Clerk (Tort and AB)
Hooper Law Office
02.2022 - 12.2023
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Supported various lawyers in preparing for trials by organizing case materials and drafting legal documents.
- Collected, indexed and filed physical and digital records.
- Elevated firm reputation through exceptional client service skills when communicating with clients about their cases or general inquiries.
- Drafted correspondence, pleadings and memoranda.
- Drafted and filed LAT Applications, and Case Conference Summaries.
- Responsible for the Affidavit of Documents and undertakings to be tracked.
- Optimized trial organization with comprehensive trial binders.
- Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
- Managed the social media for the firm.
- Corresponded with potential clients by phone and email, gathered initial information and tracked the progress of the intake.
- Attended social events, both as a volunteer and photographer.
- Worked with Primafact, Outlook, PC Law and Sift Med programs to review and organize a file.
Personal Injury Law Clerk
The Morris Law Group
05.2000 - 01.2022
- Bolstered firm''s professional image by consistently maintaining a high level of professionalism, confidentiality, and integrity while working with sensitive client information.
- Improved client relations by promptly responding to inquiries and providing updates on case progress.
- Drafted correspondence, pleadings and memoranda.
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Responsible for drafting the Affidavit of Documents and maintain accurate charting of the undertakings.
- Prepared clinical note and record summaries and charts.
- Attended frequent team meetings working very closely with the lawyer, AB consultant and registered nurse on file.
- Attended social events, as a volunteer.
- Worked with Primafact, Outlook and Microsoft Word programs.
Education
Law Clerk Co-op
Niagara Collage
Welland, ON06-2000
Skills
- Customer Service/client communication
- Team Player
- Ethics and professionalism
- Hardworking
- Office administration
- File review
- Document filing
- Administrative support
- Client support
- Document organization
- Calendar/Appointment management
Interests
Timeline
Personal Injury Law Clerk (Tort and AB)
Virk Personal Injury Law
01.2024 - Current
Personal Injury Law Clerk (Tort and AB)
Hooper Law Office
02.2022 - 12.2023
Personal Injury Law Clerk
The Morris Law Group
05.2000 - 01.2022
Law Clerk Co-op
Niagara Collage
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