Alicia Close
Mount Hope ,ON
Summary
Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Birth and Postpartum Doula
Hamilton Family Doulas
Hamilton, ON
12.2022 - Current
- Provided emotional support and physical comfort measures to laboring mothers.
- Educated parents on infant care basics such as diapering, swaddling, bathing, feeding and soothing.
- Assisted families with breastfeeding techniques and strategies.
- Facilitated communication between medical staff and client during labor and delivery.
- Monitored mother's health status including signs of depression or anxiety related to postpartum blues.
- Assisted with light housekeeping tasks such as laundry or meal preparation around the home.
- Helped new mothers adjust to their changing roles as they become parents by offering guidance on sleep training methods or parenting styles if needed.
Educational Assistant
Hamilton District School Board
Hamilton, ON
04.2005 - Current
- Helped students master learning concepts through one-on-one and small group tutoring.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Applied positive reinforcement to redirect negative behaviors.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Health Care Aide - NRT
Hamilton Health Sciences
Hamilton, Ontario
09.2022 - 08.2024
- Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
- Observed and documented changes in patient's condition including physical and emotional well-being.
- Communicated effectively with patients, families, physicians and other healthcare professionals.
- Helped patients maintain their independence while providing support when needed.
- Answered call lights promptly in order to meet patient needs in a timely manner.
- Maintained clean and well-organized environment for client happiness and safety.
Shannon Fabac Behaviour Therapy Services
Shannon Fabac
Hamilton, ON
08.2002 - 01.2008
- Collaborated with various healthcare professionals to plan rehabilitation programs.
- Performed assessments to determine individual limitations and strengths.
- Managed load of multiple cases on consistent basis.
- Documented and filed patient health reports and charts.
Behavioral Therapist
Bethesda
Vineland, ON
09.2001 - 02.2003
- Collaborated with behavior analysts to diagnose problem behaviors and create detailed plan of treatment and maintenance for clients.
- Taught and helped adults develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
Student Worker Yard/Arena Attendant
City of Hamilton
Hamilton , ON
06.1997 - 09.2001
- Followed instructions from management to complete tasks according to exact specifications.
- Planned and completed group projects, working smoothly with others.
- Removed and properly disposed of debris to maintain worksite safety.
- Drove garbage trucks on specified routes, collected and loaded solid waste and recyclables and transported to appropriate disposal or recycling sites.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Education
Perinatal Support Worker -
Mohawk College/ McMaster University
Hamilton, ON10.2022
Basic Blood Collection
Mohawk College
Hamilton, ON05.2004
Personal Support Worker
Mohawk College
Hamilton, ON06.2001
High School Diploma -
Saltfleet High School
Stoney Creek, ON06.2000
Skills
- Interpersonal and Communication Skills
- Organization and Prioritization
- Small Group and Individual Assistance
- Punctual and Dependable
- Initiative and Judgment
- Attention to Detail
- Calm and Level-Headed Under Duress
- Quick Problem Solver
- Good Work Ethic
- Friendly, Positive Attitude
Certification
- BMS Training - Nov 2023
- First Aid / CPR - Feb 2024
- Infant Mental Health Certificate - Sick kids Toronto - 2020
- Building Strong Families in a Pandemic - 2020
- Reducing the Risk of SIDS & SUID - 2020
- Non- Violent Crisis Intervention- 2020
Timeline
Birth and Postpartum Doula
Hamilton Family Doulas
12.2022 - Current
Health Care Aide - NRT
Hamilton Health Sciences
09.2022 - 08.2024
Educational Assistant
Hamilton District School Board
04.2005 - Current
Shannon Fabac Behaviour Therapy Services
Shannon Fabac
08.2002 - 01.2008
Behavioral Therapist
Bethesda
09.2001 - 02.2003
Student Worker Yard/Arena Attendant
City of Hamilton
06.1997 - 09.2001
Perinatal Support Worker -
Mohawk College/ McMaster University
Basic Blood Collection
Mohawk College
Personal Support Worker
Mohawk College
High School Diploma -
Saltfleet High School
- BMS Training - Nov 2023
- First Aid / CPR - Feb 2024
- Infant Mental Health Certificate - Sick kids Toronto - 2020
- Building Strong Families in a Pandemic - 2020
- Reducing the Risk of SIDS & SUID - 2020
- Non- Violent Crisis Intervention- 2020
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