Enthusiastic Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
10
10
years of professional experience
Work History
Part-time Hospitality Attendant
Joeanna's House
Kelowna, BC
2023.08 - Current
Handles front desk duties, such as answering phones, taking referrals, checking guests in and out, and maintaining waitlist.
Provides exceptional and professional customer service to guests, being empathetic and comforting others who are in difficult situations.
Maintains high standards of cleanliness in guest rooms and common areas.
Gives tours and orientates guests around the house, addresses guest concerns and needs.
Professional Cleaner
Scrubbi
Kelowna, BC
2022.10 - 2023.06
Used natural cleaning products where possible and followed product recommendations to maintain client safety.
Interacted pleasantly and built strong relationships with clients and guests.
Swept, mopped, vacuumed and polished floors of all types.
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
Beauty Counter Manager
Clinique Cosmetics, Hudson Bay
Kelowna, BC
2016.06 - 2022.10
Organized frequent events for clients to try out new products while maintaining weekly sale goals
Developed in-depth knowledge of cosmetic products, trends, and techniques
Maintained excellent customer service standards at all times
Recruited, trained, and developed staff members in accordance with company policies
Created innovative makeup looks and skincare routines for clients based on their goals and preferences
Medical Device Reprocessing Technician
Kelowna General Hospital
Kelowna, BC
2015.02 - 2016.05
Performed routine maintenance on medical equipment and instruments according to manufacturer's instructions.
Maintained accurate records of all sterilization processes conducted, including cycle parameters and results of biological monitoring tests.
Operated autoclaves, steamers, washer-disinfectors, ultrasonic cleaners, and other decontamination equipment in accordance with established protocols.
Inspected used medical devices prior to cleaning and disinfection to ensure they were safe for reuse.
Education
License Certificate - Medical Device Reprocessing Technician
Okanagan College
Kelowna, BC
2015-01
High School Diploma -
Rutland Senior Secondary School
Kelowna, BC
2011-01
Timeline
Part-time Hospitality Attendant
Joeanna's House
2023.08 - Current
Professional Cleaner
Scrubbi
2022.10 - 2023.06
Beauty Counter Manager
Clinique Cosmetics, Hudson Bay
2016.06 - 2022.10
Medical Device Reprocessing Technician
Kelowna General Hospital
2015.02 - 2016.05
License Certificate - Medical Device Reprocessing Technician
Hospitality Worker (Part Time) at C&P R. Agency ( Stadium Of Light And St James ParkHospitality Worker (Part Time) at C&P R. Agency ( Stadium Of Light And St James Park