Summary
Overview
Work History
Education
Skills
Qualification
Additional Social Work Experience
Certification
Timeline
Generic
ALICE FEI YIN KO, BSW, RSW

ALICE FEI YIN KO, BSW, RSW

Summary

Registered Social Worker and clinical MSW candidate with 3 years of frontline social work employment experience with marginalized and culturally diverse groups. Excellent skills in psychosocial assessment, resource navigation, supportive counseling, discharge planning and conflict resolution.

Overview

1
1
Certification

Work History

Full-time Social Worker (Oct 2021 - Sept 2022)

Carefirst Family Health Team
  • Provided supportive counseling to patients and families (approx. 150 cases) in developing realistic goals to promote positive changes through avariety of therapeutic approaches in a fast pace family doctors' clinic environment
  • Collaborated with multidisciplinary team professionals (family doctors, dieticians, psychotherapists, and care coordinators from Home and Community Care) to formulate and monitor comprehensive care plans for patients
  • Facilitated group therapy sessions to promote patients' stress-coping skills and improve mental health awareness
  • Assisted patients in identifying community resources and connecting with appropriate services.
  • Facilitated Advance Care Planning Conversations with patients and families
  • Participated in MINT Memory Clinic cognitive assessments and collateral interviews to assess patients' cognition and navigate community resources

Part-time Activity Aide (Sept 2021 - Current)

Mon Sheong Scarborough Long-Term Care Centre
  • Supported the Resident Advocacy Program through the promotion and respect of the Resident's Bill of Rights
  • Designed and coordinated more than 30 residents' participation in therapeutic and recreational programs
  • Facilitated home-like environment with daily activities to promote physical and mental health
  • Provided grief and bereavement support to residents and their families by arranging spiritual counseling and one-on-one visitation according to residents' wishes
  • Arranged therapeutic programs for residents who need stimulation activities in a culturally specific environment, focusing on various senses, feelings, and memory space
  • Communicated and documented the progress and care needs of residents with the multidisciplinary team and family members on a regular basis

Full-time Social Worker (Sept 2019 - Aug 2021)

Hong Kong Family Welfare Society
  • Provided professional mental health counseling to a local secondary school with more than 800 students population
  • Provided group work programs to school youths and families to promote resilience, communication skills, and conflict management
  • Formulated and provided individual counseling to students to address problems including academic challenges, peer relationships, family relationships, and mental health issues
  • Monitored students for signs of trauma, abuse, and neglect
  • Collaborated with health care providers (psychiatrist, educational psychologist, clinical psychologist) to determine care plans for students with mental disorders
  • Provided counseling support services to students with emotional, intellectual, and physical disabilities through various therapeutic approaches.
  • Complied with government standards relating to child protection, client confidentiality, risk assessment, and reporting and documentation
  • Administered assessments and developed academic goals based on specific disabilities and barriers to learning
  • Assisted with crisis intervention services by performing emergency assessments and suicide prevention
  • Coordinated resources and program referrals to support students' and families' needs

Education

Master of Social Work (Sept 2022 - Apr 2023) -

University of Toronto
Toronto, Ontario, Canada

Bachelor of Social Work (Sept 2014 - May 2019) -

Hong Kong Baptist University
Hong Kong

Skills

  • Multilingual (English, Cantonese, and Mandarin)
  • Psychosocial Assessments
  • Individual and group supportive counseling
  • Case Management
  • Referrals and community service navigation
  • Multidisciplinary Team Collaboration

Qualification

OCSWSSW Registered Social Worker. Reg. No. 841086 ; Active registration in good standing

Additional Social Work Experience

Sunnybrook Health Sciences Centre, Toronto, Canada

Social Work Intern (Sept 2022 - Dec 2022)

Clinical rotation at General Internal Acute Care Medicine Unit (In-patient service)

  • Provided a full range of social work services to General Internal Medicine patients and their families on the medical units
  • Provided comprehensive psychosocial assessments and formulated treatment plans with hospital allied health team
  • Facilitated discharge planning with collaboration with patients, families and interprofessional team
  • Supported linkage to community resources to address complex care need upon discharge from hospital
  • Participated in daily case round to maintain timely reporting with the interprofessional team on patients' progress and care needs

Sunnybrook Health Sciences Centre, Toronto, Canada

Social Work Intern (Jan 2023 - Apr 2023)

Clinical rotation at Transitional Care Unit (In-patient service)

  • Provided social work services to Alternative Level of Care (ALC) patients and families in the Short Term Complex Support program at an advanced level of practice and within an interprofessional model
  • Provided psychosocial assessments to identify unique patients' and families' needs and offered supportive counseling to address patients' and caregivers' stress
  • Communicated with community partners including Home and Community Care care coordinator to facilitate community services and long-term care home application
  • Maintained timely reporting and documentation within the interprofessional team to follow up on patients' progress and care goals

Certification

  • InterRAI CHA Assessor / CHATS- Community & Home Assistance To Seniors 2022
  • Foundation of Motivational Interviewing Certification / Centre for Collaboration, Motivation and Innovation (CCMI) 2022
  • Basic Life Support (Healthcare Provider Level) / Canadian Red Cross 2022
  • Crisis Incident Stress Management Certification / International Critical Incident Stress Foundation 2019

Timeline

Full-time Social Worker (Oct 2021 - Sept 2022)

Carefirst Family Health Team

Part-time Activity Aide (Sept 2021 - Current)

Mon Sheong Scarborough Long-Term Care Centre

Full-time Social Worker (Sept 2019 - Aug 2021)

Hong Kong Family Welfare Society

Master of Social Work (Sept 2022 - Apr 2023) -

University of Toronto

Bachelor of Social Work (Sept 2014 - May 2019) -

Hong Kong Baptist University

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ALICE FEI YIN KO, BSW, RSW