Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Alice Chipo Nyambiya

Alice Chipo Nyambiya

Montreal,QC

Summary

Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Hardworking and reliable personal support worker with strong ability in home care assistant and residence assistant Offering good listening skills, patience and empathy. Highly organized proactive and punctual with team-oriented mentality.

Overview

5
5
years of professional experience

Work History

Personal Support Worker

Shephard and James Home
Montreal, Quebec
09.2020 - 02.2021
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Documented vitals, behaviors and medications in client medical records.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.

Student Music Lecturer

Masvingo Teacher's College
Masvingo, Zimbabwe
01.2020 - 12.2020
  • Stocked classroom with art supplies.
  • Served as advisor for extracurricular activities such as art clubs and camps.
  • Planned field trips to museums, galleries and art exhibitions.
  • Developed lesson plans to teach course materials according to schedule.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Band Member

Great Zimbabwe University
Mashava, Masvingo
08.2016 - 11.2020
  • Played at over 5 festivals and concerts over 4 years.
  • Performed background music for live shows such as ballets, operas, musical theatre productions and cabarets.
  • Recorded and produced 2 ensemble albums.
  • Provided accompaniment for church choirs and other musicians participating in worship.
  • Identified mistakes made by other musicians and corrected problems.
  • Traveled, sometimes great distances, to perform at venues and rehearsed to prepare for performances.
  • Auditioned for positions in orchestras, choruses, bands, and other types of music groups.
  • Performed in front of live audiences on television and as part of theater productions.

Customer Service Representative

Teleperfomance
Montreal, QC
07.2019 - 10.2020
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Open and maintain Customer accounts by recording customer information.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.

Customer Service Sales Representative

Voxdata
Montreal, QC
12.2019 - 03.2020

Proactively conducted customers on a daily basis to find out if they were enjoying the services, recommended strategic solution to customer requirements. Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Warehouse Worker

Good Food
Montreal, QC
07.2019 - 12.2019
  • Used proper handling and preservation methods while packaging and storing food products.
  • Transferred supplies and equipment between storage and work areas to expedite food preparation.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Tested equipment for proper operation and freedom from defects.
  • Established company automation methodology, frameworks and tools.
  • Set up, started, and shut down production line equipment to resolve issues and at beginning or end of work shift.
  • Lifted, moved and organized large boxes of food to transport to and from storage.

Warehouse Worker

SSENCE
Montreal, Quebec
04.2019 - 08.2019
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Updated daily logs with regular shift activities and incident details.

Education

Bachelor of Arts - Musicology And Ethnochoreology

Great Zimbabwe University
Masvingo, Zimbabwe

Certificates of Vocational Training June – August 2020 – College Essor - Personal Support Worker

Essor College
Montreal Quebec

Certificate of Vocational Training -Home Care Assistant - Health

Essor College
Montreal

Skills

  • Music recording
  • Musical theory
  • Musical composition expertise
  • Inside and outside sales
  • Customer needs assessment
  • An interest in people and a commitment to
    helping others
  • The ability to communicate clearly and
    sensitively with vulnerable people and their
    families
  • Good listening skills
  • Good leadership skills
  • A high level of patience and emotional
    resilience

Accomplishments

  • Lead Singer of Team Fusion Bnad for 3 years.
  • Performed alongside well-known musicians, including Oliver Mtukudzi and Thomas Mapfumo.
  • Recorded 2 albums with the band.
  • Won a silver medal jazz category at the World Championships of perfoming arts where i went representing Zimbabwe.

Timeline

Personal Support Worker

Shephard and James Home
09.2020 - 02.2021

Student Music Lecturer

Masvingo Teacher's College
01.2020 - 12.2020

Customer Service Sales Representative

Voxdata
12.2019 - 03.2020

Warehouse Worker

Good Food
07.2019 - 12.2019

Customer Service Representative

Teleperfomance
07.2019 - 10.2020

Warehouse Worker

SSENCE
04.2019 - 08.2019

Band Member

Great Zimbabwe University
08.2016 - 11.2020

Bachelor of Arts - Musicology And Ethnochoreology

Great Zimbabwe University

Certificates of Vocational Training June – August 2020 – College Essor - Personal Support Worker

Essor College

Certificate of Vocational Training -Home Care Assistant - Health

Essor College
Alice Chipo Nyambiya