Summary
Overview
Work History
Education
Skills
Timeline
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Alice Yun

Vancouver,BC

Summary

Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Jaguar Land Rover Richmond
Richmond, British Columbia
05.2024 - Current
  • Greet and assist customers in a friendly, professional manner
  • Answer and direct incoming phone calls, as well as make outbound calls for follow-ups and confirmations.
  • Assist in resolving customer complaints, or escalate them to the appropriate department
  • Generate and submit daily reports to the sales managers.
  • Collect and process deposits and refunds, ensuring accurate records.
  • Create CDK receipts for accounting purposes.
  • Maintain and update deals in marketplace platforms to match Smartsheet efficiently.
  • Support sales representatives, lot attendants, service teams, and finance departments as needed.
  • Assist with organizing and maintaining showroom and lot presentation

Salesperson

Volkswagen Richmond
Richmond, British Columbia
01.2024 - 05.2024
  • Greet the customer and assess their vehicle needs, preferences, and budget.
  • Provide detailed information on vehicle features, specifications, and pricing.
  • Conduct test drives, and demonstrate vehicle performance and technology.
  • Build a strong relationship with customers through follow-ups and personalized service.
  • Present financing and leasing options, working closely with the finance team.
  • Negotiate pricing and trade-in values to close deals effectively.

Wholesale Buyer

UC Auto
Richmond, British Columbia
03.2023 - 01.2024
  • Research and analyze market trends to make strategic vehicle purchases.
  • Negotiate with private sellers to acquire vehicles at competitive prices.
  • Manage inventory and smooth coordination with sales teams

Education

East Asian Studies And Economics

University of Toronto
Toronto

General Business

Seneca College
Toronto, ON

Skills

  • Team support and assistance
  • Complex Problem-solving
  • fluent in English and Mandarin

Timeline

Sales Assistant

Jaguar Land Rover Richmond
05.2024 - Current

Salesperson

Volkswagen Richmond
01.2024 - 05.2024

Wholesale Buyer

UC Auto
03.2023 - 01.2024

East Asian Studies And Economics

University of Toronto

General Business

Seneca College

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