Alice Tereschyn
London,Ontario
Summary
Detail-oriented team player with strong organizational skills and experience overseeing multiple tasks and managing employees successfully. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Sales Associate Team Leader
PetSmart
02.2020 - Current
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Associate
Dulux Paints
02.2019 - 01.2020
- Accurately processed POS transactions, returns and exchanges, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Security Site Supervisor
Security Concepts Inc.
06.2016 - 01.2019
- Recorded incident reports with detailed accounts of occurrences.
- Managed team schedules to provide effective security coverage for building needs.
- Prepared and submitted reports to keep management informed of security activities and developments.
Supervisor and Key Holder
Coffee Culture Cafe & Eatery
02.2010 - 05.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
Medical Office Administration
Fanshawe College of Applied Arts And Technology
London, ON2020
Police Foundations
Fanshawe College of Applied Arts And Technology
London, ON2015
Skills
- Verbal and Written Communication
- Documentation and Recordkeeping
- Complex Problem-Solving
- Time Management
- Teamwork and Collaboration
- Multitasking Strengths
- Excellent People Skills
- Keyboard Entry
Timeline
Sales Associate Team Leader
PetSmart
02.2020 - Current
Sales Associate
Dulux Paints
02.2019 - 01.2020
Security Site Supervisor
Security Concepts Inc.
06.2016 - 01.2019
Supervisor and Key Holder
Coffee Culture Cafe & Eatery
02.2010 - 05.2016
Medical Office Administration
Fanshawe College of Applied Arts And Technology
Police Foundations
Fanshawe College of Applied Arts And Technology
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