Alice Tello
Fresno
Summary
Seeking a position in which I can use my skills and abilities to contribute to the success of your company and my own professional growth.
Overview
8
8
years of professional experience
Work History
Eligibility Worker
Department of Social Services
Fresno
01.2022 - Current
- Interview applicant seeking public assistance.
- Process applications in accordance with establish procedures to determine initial and continuing eligibility while authorizing emergency assistance as necessary.
- Verify applicants financial resources including real and personal property.
- Interprets and applies social services program regulations and explained them to clients.
- Prepare letters, forms, and case narratives.
Monitor
RH Community Builders
Fresno
11.2021 - 01.2022
- Do hourly rounds on grounds to ensure residents are complying with program rules and regulations.
- Distribute meals to residents.
- Provide assistance to residents when needed.
- End of shift documentation.
Drug and Alcohol Counselor
CENTRAL CALIFORNIA RECOVERY
Fresno
08.2018 - 04.2020
- Position: Alcohol and Substance Abuse Counselor
- Intake Coordinator- Assist clients in the registration and admissions process which consist of reviewing and signing all required forms and answering any/all questions to better understand the program.
- Facilitate group sessions- Consist of active listening, educating, and building rapport with a diverse population.
- Maintaining patient charts- Documenting all counseling services according to local, state and federal regulations.
- Drug screening-Testing clients for traces of alcohol or substances and filing results into client's charts.
- Quality Assurance- Reviewed client files for any errors to prepare for yearly audit.
Student Aide
FRESNO CITY COLLEGE BUSINESS OFFICE
Fresno
04.2018 - 08.2018
- Position: Student aide
- Cashier
- Process/update student and staff fees into system
- Phone receptionist- Assist students and staff with questions in regards to payments and payment options.
Cashier/Customer Service
DOLLAR TREE
Fresno
11.2017 - 08.2018
- Position: Cashier/Customer service
- Ringing up sales and balancing register with accuracy
- Stocker
Education
Associate's degree - Drug and Alcohol Counseling
FRESNO CITY COLLEGE
High School Diploma -
WASHINGTON UNION HIGH SCHOOL
Skills
- Documentation
- Intake Coordinator
- Phone Receptionist
- Counselor
- Cashier
- Customer Service
- Team Player
- Responsible
- Hard worker
Timeline
Eligibility Worker
Department of Social Services
01.2022 - Current
Monitor
RH Community Builders
11.2021 - 01.2022
Drug and Alcohol Counselor
CENTRAL CALIFORNIA RECOVERY
08.2018 - 04.2020
Student Aide
FRESNO CITY COLLEGE BUSINESS OFFICE
04.2018 - 08.2018
Cashier/Customer Service
DOLLAR TREE
11.2017 - 08.2018
Associate's degree - Drug and Alcohol Counseling
FRESNO CITY COLLEGE
High School Diploma -
WASHINGTON UNION HIGH SCHOOL