Overview
Work History
Education
Timeline
Generic

Alice Suzette Alvarez

San Bernardino,CA

Overview

10
10
years of professional experience

Work History

Mental Health Clinic Supervisor

San Bernardino County DBH - TEST/COAST
11.2023 - Current
  • Supervised a multidisciplinary team of 30 staff, including Clinical Therapist IIs, Social Worker IIs, a GSW, and office assistants, ensuring clinical and administrative effectiveness.
  • Planned, directed, and evaluated daily clinic operations, aligning mental health program goals with departmental policies and clinical best practices.
  • Provided clinical supervision to Master’s-level clinicians and paraprofessionals serving diverse age groups with mental health and substance use needs.
  • Managed administrative duties including hiring, onboarding, staff training, performance evaluations, disciplinary actions, scheduling, and time-off approvals.
  • Oversaw clinical documentation and case assignments to ensure adherence to ethical standards, agency protocols, and evidence-based treatment models.
  • Collaborated with law enforcement to help implement the COAST program—a crisis response team consisting of a Social Worker II, designated officer, and fire personnel with a therapy K-9—to support coordinated community-based interventions.
  • Led policy and procedure development, quality improvement initiatives, and monthly team meetings to promote staff growth, program enhancements, and high-quality client care.

Licensed Clinical Therapist II

San Bernardino County DBH - TEST/COAST
04.2021 - 11.2023
  • Provided clinical supervision and administrative consultation to a multidisciplinary team of 7–12 staff, including therapists, social workers, and mental health specialists.
  • Conducted daily audits of clinical documentation (e.g., risk assessments, progress notes) to ensure compliance with DBH standards and quality of care.
  • Trained new staff on field duties, clinical protocols, and risk assessment procedures; offered ongoing guidance during phone dispositions in high-risk community situations.
  • Collaborated with law enforcement agencies by offering psychoeducation, reviewing 5150 criteria, and supporting crisis response efforts.
  • Supported clinic leadership with performance evaluations and facilitated monthly staff meetings and trainings for DBH staff and community partners.

Licensed Clinical Therapist II - Interim

San Bernardino County DBH - RBEST
10.2020 - 03.2021
  • Provided real-time clinical supervision and guidance to field staff managing high-risk mental health situations.
  • Represented and promoted the RBEST program and Connecting Families workshops to community partners, contract agencies, and county entities, including the Mexican Consulate.
  • Conducted thorough audits of clinical charts and documentation to ensure accuracy, completeness, and compliance with departmental standards.
  • Reviewed and screened referrals for program eligibility, assigning appropriate staff and coordinating collaborative case planning efforts.

Licensed Clinical Therapist I

San Bernardino County DBH - RBEST
10.2016 - 10.2020
  • Provided comprehensive mental health services including screening assessments, crisis intervention, case management, and advocacy for individuals with severe mental illness, including coordination during 5150 psychiatric holds.
  • Delivered clinical consultation to staff regarding client mental health history and treatment planning and collaborated with interdisciplinary teams to ensure continuity of care.
  • Led and co-developed bilingual family support workshops (Connecting Families), covering psychoeducation, communication skills, boundaries, and coping strategies.
  • Certified LEAP trainer providing communication training to families and DBH staff.

Hospice Social Worker

Tranquil Oaks Hospice Care
08.2019 - 08.2022
  • Assisted patients and their families in making health care decisions based on personal goals of care.
  • Provided patients and their caregivers with education, counseling, bereavement, anticipatory grief, and other services.

MSW Intern

San Bernardino County DBH - Quality Management
08.2015 - 05.2016
  • Participated in multiple site and chart reviews to make sure sites were in compliance with state regulations.
  • Completed research survey analysis with consumers to identify the most effective aspects of behavioral health treatment and distribute results to county staff and providers.

Education

Master of Social Work -

Azusa Pacific University
Azusa, CA
05-2016

Bachelor of Arts - Psychology/ Law & Society

University of California, Riverside
Riverside, CA
06-2014

Timeline

Mental Health Clinic Supervisor

San Bernardino County DBH - TEST/COAST
11.2023 - Current

Licensed Clinical Therapist II

San Bernardino County DBH - TEST/COAST
04.2021 - 11.2023

Licensed Clinical Therapist II - Interim

San Bernardino County DBH - RBEST
10.2020 - 03.2021

Hospice Social Worker

Tranquil Oaks Hospice Care
08.2019 - 08.2022

Licensed Clinical Therapist I

San Bernardino County DBH - RBEST
10.2016 - 10.2020

MSW Intern

San Bernardino County DBH - Quality Management
08.2015 - 05.2016

Master of Social Work -

Azusa Pacific University

Bachelor of Arts - Psychology/ Law & Society

University of California, Riverside

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Alice Suzette Alvarez