Alice McMillan
Tsawwassen,BC
Summary
Adept at database management and problem-solving, driving operational efficiency and enhancing customer satisfaction. Reliable team player committed to achieving results.
Experienced with partner coordination and client management, enhancing overall account performance. Utilizes strong organizational and planning skills to streamline processes and support team goals. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Sales Account Coordinator
Stokehouse Canada
09.2022 - Current
- Provided customer service by addressing client inquiries promptly and professionally.
- Prepared quarterly production buys for Canada sales team
- Management of stock availability
- Maintenance of client's B2B platform
Office Manager and Sales Assistant
Avenue Distribution
09.2022 - Current
- Serve as an assistant to partners and sales team by managing day to day operations; cash flow, bank reconciliations and filings, invoicing, collecting on accounts receivable and managing accounts payable. Enter expenses and inventory. Process payroll and commission reporting monthly.
Bookkeeper and Administration
Stoilen Alston & Lang
06.2019 - 09.2022
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Managed work flow of client's year ends
Bookkeeping and Administration
McMillan & Company CPA's
10.2017 - 06.2019
- Entered banking statements and reconciled accounts and investigated variances
- Packaged financial statements and client packages for signatures and filings
Owner and Manager
Lucky Surf and Skate
09.2010 - 10.2017
- Managed day-to-day business operations; cash flow, payroll, accounts payables, purchasing of stock, receiving of inventory
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members; daily sales reconciliations, merchandising, stock levels
Education
Coursework - Bookkeeping
Langara College
VancouverBachelor of Arts - Economics
Unversity of BC
Vancouver, BC05-1993
Skills
- Service accounts
- Database management
- Problem-solving aptitude
- B2B sales
- Client relationship management
- Team collaboration
- Organizational skills
- Reliability
- Multitasking
- Problem-solving abilities
- Account management
Timeline
Sales Account Coordinator
Stokehouse Canada
09.2022 - Current
Office Manager and Sales Assistant
Avenue Distribution
09.2022 - Current
Bookkeeper and Administration
Stoilen Alston & Lang
06.2019 - 09.2022
Bookkeeping and Administration
McMillan & Company CPA's
10.2017 - 06.2019
Owner and Manager
Lucky Surf and Skate
09.2010 - 10.2017
Coursework - Bookkeeping
Langara College
Bachelor of Arts - Economics
Unversity of BC
Similar Profiles
Becky KaneBecky Kane
Reservations Coordinator at StokehouseReservations Coordinator at Stokehouse
AMORNTHEP TISOMAMORNTHEP TISOM
Section Waiter at Stokehouse Pasta and BarSection Waiter at Stokehouse Pasta and Bar
Khélia NshimirimanaKhélia Nshimirimana
Program Officer at Government of Canada – Employment and Social Development CanadaProgram Officer at Government of Canada – Employment and Social Development Canada
Mark HarrisonMark Harrison
Dishwasher at Illuminate RestaurantDishwasher at Illuminate Restaurant
Tracy EvansTracy Evans
General Manager at Point Roberts Golf & Country ClubGeneral Manager at Point Roberts Golf & Country Club