Alice Mak
Vancouver
Summary
Reliable Dental Assistant with 29 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with 4-hand procedures, setting up exam rooms, taking dental radiographs, Handling and preparing materials for impressions or restorations. Team-focused with commitment to providing exceptional care to all patients.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
BC Children’s Hospital
09.2011 - Current
- Certified Dental Assistant, permanent position - assisting the dentist/dental residents in the Dental clinic and Operating Room, and some administrative duties
- Certified Dental Assistant, Cleft Palate/Craniofacial Clinic – gathering and taking diagnostic images for cleft palate patients; gathering resources in preparation for patients upcoming appointments with clinic team, gathering data for research
- Dentistry: Dental Clinic & Operating Room
- Preceptor and mentor for new hires
Financial Secretary/Bookkeeper
Greater Vancouver Baptist Church
10.2009 - 06.2022
- Enhanced financial transparency by implementing accurate record-keeping practices for all transactions.
- Maintained accurate records of organizational finances and generated reports as requested.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Generated and completed reports for annual submissions to CRA (Canada Revenue Agency) and BC Societies.
Certified Dental Assistant
Richmond Oral & Facial Surgery
11.2010 - 12.2013
- Company Overview: Dr. Richard Chau
- Certified Dental Assistant – preparation of surgery prior to patient’s arrival, sterilizing equipment and ensuring all equipment is ready; assist the dentist, provide pre and post operative care and instructions to patients, taking digital radiographs, ordering supplies including IV administration related needs, cleaning and maintaining equipment, and other certified duties
- Administrative duties which includes correspondences with health authorities & coordination of appointments for patients with other healthcare related personnel
- Receptionist duties including scheduling of appointments, processing insurance, accounts receivable, and day end responsibilities (chartless/paperless office).
Certified Dental Assistant
Certified Specialists in Oral and Maxillofacial Surgery
05.2005 - 11.2010
- Company Overview: Dr. Martin P. Braverman, Dr. Raymon P. Grewal, & Dr. William S. Walter
- Certified Dental Assistant – preparation of surgery prior to patient’s arrival, sterilizing equipment and ensuring all equipment is ready and the waiting area is clean; assist the dentist, provide pre and post operative care and instructions to patients, taking radiographs, ordering supplies, cleaning and maintaining equipment, and other certified duties
- Receptionist - scheduling & confirming appointments; answering phone calls, process dental predeterminations and insurance claims, preparing patient charts, some banking duties, accounts receivable, day end responsibilities
Certified Dental Assistant
Dr. Peter S. F. Tsang
06.1996 - 08.2005
- Certified Dental Assistant
- Some reception duties
Education
Certificate - Certified Dental Assistant
Vancouver Community College
06.1996
Skills
- Patient education
- Dental radiography
- Infection control proficiency
- Oral surgery assistance
- Dental office administration
- Pediatric dental care
- Insurance Billing Knowledge
- Nitrous oxide administration
- Four-handed procedures
Accomplishments
- American Association of Oral & Maxillofacial Surgeons - Dental Anesthesia Assistant National Certification Exam (DAANCE) February 2012
- Heart & Stroke Foundation - CPR level C HCP - Advanced Cardiac Life Support
- Strong computer skills (both in Windows and Mac operating systems) with typing speed of 60wpm accuracy
- Speak 2nd language – Cantonese
Languages
Chinese (Cantonese)
Native or Bilingual
Certification
Dental Anesthesia Assistant National Certification Examination (DAANCE)
Timeline
Certified Dental Assistant
BC Children’s Hospital
09.2011 - Current
Certified Dental Assistant
Richmond Oral & Facial Surgery
11.2010 - 12.2013
Financial Secretary/Bookkeeper
Greater Vancouver Baptist Church
10.2009 - 06.2022
Certified Dental Assistant
Certified Specialists in Oral and Maxillofacial Surgery
05.2005 - 11.2010
Certified Dental Assistant
Dr. Peter S. F. Tsang
06.1996 - 08.2005
Certificate - Certified Dental Assistant
Vancouver Community College
Similar Profiles
Melanie GilowskiMelanie Gilowski
Administrative Secretary - Pediatric General Surgery at BC Children’s HospitalAdministrative Secretary - Pediatric General Surgery at BC Children’s Hospital
Heidi BarberHeidi Barber
Urology Nurse Clinician at BC Children’s HospitalUrology Nurse Clinician at BC Children’s Hospital
Pritpal KaurPritpal Kaur
Booking Clerk at BC Cancer HospitalBooking Clerk at BC Cancer Hospital
Abhigna MoruAbhigna Moru
Marketing & Social Media Intern at ContractAppMarketing & Social Media Intern at ContractApp
Ali StathersAli Stathers
Special Education Assistant at Handsworth Secondary SchoolSpecial Education Assistant at Handsworth Secondary School