Alice Maina
Brampton
Summary
Adept at enhancing operational efficiency and client satisfaction, I leveraged my expertise in warehouse safety and compassionate client advocacy at TJX Companies and in county government roles. Demonstrated excellence in case management and product packing, achieving significant improvements in service delivery and safety protocols. Renowned for attention to detail and ability to thrive under pressure.
Overview
15
15
years of professional experience
Work History
Packaging Associate
TJX Companies
11.2024 - 12.2024
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Packed, weighed and shipped items per customer specifications.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Proved successful working within tight deadlines and a fast-paced environment.
Social Worker
County Government
01.2010 - 09.2024
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
Education
Bachelor of Arts - SOCIOLOGY
MOI UNIVERSITY
KENYA09-2016
Skills
- Warehouse safety
- Labeling accuracy
- Shipping and receiving
- Product packing
- Case management
- Compassionate
- Client advocacy
- Conflict resolution
- Efficient under pressure
- Self-awareness
- Attention to detail
Languages
English
Elementary
Timeline
Packaging Associate
TJX Companies
11.2024 - 12.2024
Social Worker
County Government
01.2010 - 09.2024
Bachelor of Arts - SOCIOLOGY
MOI UNIVERSITY
Similar Profiles
NICOLE RUSSELLNICOLE RUSSELL
General Warehouse Associate at TJX CompaniesGeneral Warehouse Associate at TJX Companies
Coby HenleyCoby Henley
Retail Sales Associate Cashier at TJX CompaniesRetail Sales Associate Cashier at TJX Companies
Abegail HermosaAbegail Hermosa
Retail Associate at TJX CompaniesRetail Associate at TJX Companies
Destinee ThomasDestinee Thomas
Sales Associate at TJ Maxx, TJX CompaniesSales Associate at TJ Maxx, TJX Companies
Avneet Singh RajuAvneet Singh Raju
Receptionist at Battledore Badminton AcademyReceptionist at Battledore Badminton Academy