Alice Littleton
Ottawa,ON
Summary
Knowledgeable and frequent social media user, experienced in executing social media and marketing strategies across all social platforms. Demonstrated time management and collaboration skills to complete many tasks on a daily basis. Adaptable and flexible with new information and branding changes to exceed expectations for engagement and community retention.
Overview
2
2
years of professional experience
Work History
Community Manager
Gripnr
08.2023 - Current
- Addressed and resolved community complaints and inquiries, maintaining high satisfaction
- Worked with staff to complete timely tasks and enhancements to several of our social media platforms
- Monitored and answered tickets, building a good relationship with the community while doing so
- Planned and executed promotional activities to drive community engagement and increase community numbers
- Maintained knowledge of the product and community feedback on the product
- Communicated effectively with other staff and the community to make sure all voices were heard
Education
High School Diploma -
Norman Johnston Secondary Alternate Prog
Ottawa, ONSkills
- Client Service and Support
- Audience Engagement
- Time Management
- Public Relations
- Brand Development and Awareness
- Online Presence Monitoring
- Search Engine Optimization Expertise
- Marketing Team Collaboration
- Interpersonal Skills
Languages
English
Native or Bilingual
French
Elementary
Timeline
Community Manager
Gripnr
08.2023 - Current
High School Diploma -
Norman Johnston Secondary Alternate Prog