I have over a decade of experience as an IT project manager, specializing in Scrum and Agile methodologies. My expertise lies in process optimization and proficient database management. As a Shopify and Amazon shop owner, I offer unique insights into e-commerce operations, customer engagement, and the effective management of online marketplaces.
Connect with me on LinkedIn: www.linkedin.com/in/alicelee-910517b8
Overview
10
10
years of professional experience
Work History
Product Manager
Alstom
Montreal, Canada
10.2021 - Current
Monitored network systems, servers, hardware, software, storage devices, applications and related infrastructure components
Managed hardware issues related to networking equipment like routers, switches, firewalls
Negotiated to secure favorable quotes and contracts for licenses and hardware supply
Implemented backup solutions to ensure business continuity in case of disaster recovery scenarios
Oversaw the installation of new equipment in the data center
Streamlined operational efficiencies by supervising Data Center maintenance staff, managing payroll, allocating resources and training
Assisted sales team by providing technical advice when needed regarding products or services.
Collaborated closely with other departments in order to ensure timely resolution of any conflicts or problems encountered during the course of the project.
Communicated regularly with stakeholders about project objectives, scope changes, timeline updates, resource allocation adjustments.
Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
IT Project Manager
Alstom
Montreal, Canada
10.2021 - Current
Managed an IaaS platform, facilitating collaboration among cross-functional teams and ensuring effective utilization and optimization of infrastructure resources
Optimized virtualization strategies across multiple platforms including VMware environment
Championed Agile methodology across various departments within the organization
Managed software engineering deliverables, including test results, design specifications, changes made during development process
Managed scope changes through internal review process and communicated updates to stakeholders
Monitored communications between in-house software team, clients, and stakeholders
Tracked project milestones using tools such as MS Project, JIRA, and Primavera
Implemented risk management procedures to minimize impact of any unforeseen events on the project timelines
Performed the complete planning, software development, verification, and risks involved enabling project deliverables to meet key milestones
Coordinated contractors, architects, developers and cross-functional teams to deliver software sprints within specified timeframes
Ensured compliance with security policies by conducting audits and penetration tests on a regular basis
Managed testing activities prior to deployment of a new sprint or services into production environments.
Systems Engineer
SNC-Lavalin - Light Rail System Partnership
Montreal, Canada
07.2018 - 10.2021
Led the cloud merger of requirement database (IBM DOORS), orchestrating seamless integration and optimizing data management processes
Developed and maintained requirement management/change management process via requirement database (IBM DOORS), resulting in efficient and effective management of prime contract, quality, and engineering specification documents
Trained engineering leads on new tools and technologies used in the development process
Monitored development activities by tracking KPI related to requirements coverage
Ensured compliance with standards for documenting system design processes
Reviewed and assessed engineering design, implementation, testing, and scoping needs to meet contract requirements
Managed changes in requirements based on Change Request/Change Order from stakeholders or internal engineering teams and approved modifications to project plans
Acted as a liaison between internal departments and external vendors regarding project deliverables
Prepared traceability matrices to ensure traceability of system requirements
Conducted gap analysis between existing documents and current contract requirements.
Finance Manager
SNC-Lavalin
Montreal, Canada
01.2014 - 07.2018
Served as the administrator for Oracle Supplier Lifecycle Management and Banking Platform, overseeing its configuration, maintenance, and ensuring its efficient operation
Monitored cash flow to ensure sufficient liquidity
Analyzed financial data to determine efficient use of resources
Established relationships with banking partners to secure favorable terms on financing arrangements
Managed financial transactions involving general funds and contracts to reduce cashflow challenges
Managed payroll processing activities for global entities including tax filings
Evaluated existing processes within the finance department and identified areas for improvement
Collaborated with external auditors during annual audits to ensure accuracy of financial statements
Calculated and prepared checks for utilities, taxes and other payments
Made estimates of funds required for short and long-term financial objectives of organization
Developed forecasting models utilizing historical data trends to predict future revenues and expenses.
Education
Student Exchange Program - Aerospace Engineering
Beihang Aerospace University
Beijing, China
12-2018
Bachelor of Engineering - Industrial Engineering
Concordia University
Montreal, QC, Canada
12-2017
Associate of Applied Science - Pure & Applied Science
Dawson College
Montreal, QC, Canada
12-2016
Skills
GIT
Jira Confluence
DevOps/Ansible Management
Scrum
Kanban
IBM Rational DOORS
Oracle SAP
MS Office (Outlook, Excel, Word, PP, Project, SharePoint)
Timeline
Product Manager
Alstom
10.2021 - Current
IT Project Manager
Alstom
10.2021 - Current
Systems Engineer
SNC-Lavalin - Light Rail System Partnership
07.2018 - 10.2021
Finance Manager
SNC-Lavalin
01.2014 - 07.2018
Student Exchange Program - Aerospace Engineering
Beihang Aerospace University
Bachelor of Engineering - Industrial Engineering
Concordia University
Associate of Applied Science - Pure & Applied Science