Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alice Gollain

Summary

Offering solid foundation in animal care and treatment, ready to learn and grow in this environment. Contributes strong understanding of animal biology and medical terminology, coupled with practical skills in handling and treating animals. Ready to use previous experience in customer service to ensure owner satisfaction and quality care.

Overview

2
2
years of professional experience

Work History

Fast Food Cashier and Cook

Vera's Butchery
04.2024 - Current


  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
  • Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
  • Multitasked by preparing food, handling orders, and managing customer service with minimal wait times
  • Worked collaboratively with a diverse team to meet daily operational goals and exceed customer expectations
  • Handled customer complaints and requests in a professional manner, maintaining brand reputation and customer loyalty
  • Processed transactions quickly and efficiently, minimizing wait times and improving the customer experience

Bird Sanctuary Volunteer

Ottawa Valley Wild Bird Care Centre
07.2024 - 05.2025
  • Created and maintained suitable rehabilitation habitats (e.g., aviaries or outdoor enclosures) to simulate natural environments and promote behavioral recovery
  • Participated in bird release efforts, ensuring safe and ethical release procedures and following local wildlife regulations and guidelines

Co-Op Student

Carling Animal Hospital
10.2023 - 01.2024


  • Gathered pet health histories and symptoms.
  • Maintained a high standard of cleanliness within the clinic facility by adhering to strict sanitation protocols.
  • Enhanced pet owner satisfaction and loyalty by delivering compassionate care during all appointments.
  • Handled multiple tasks simultaneously in a fast-paced, high-pressure environment, ensuring smooth operations and timely delivery of services.
  • Shadowed personnel, learning safe and effective operation of systems.
  • Professionally handled animals while other staff members preformed care on them

Education

High School Diploma -

Bell High School
Ottawa, ON

Skills

  • Fast and eager learner
  • Open availability
  • Food, health, and safety knowledge
  • Cash handing
  • Experience in animal care and wellbeing
  • Professional and personable demeanor
  • Conflict management and de-escalation

Languages

French
Professional Working

Timeline

Bird Sanctuary Volunteer

Ottawa Valley Wild Bird Care Centre
07.2024 - 05.2025

Fast Food Cashier and Cook

Vera's Butchery
04.2024 - Current

Co-Op Student

Carling Animal Hospital
10.2023 - 01.2024

High School Diploma -

Bell High School

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Alice Gollain