Alice Gensini

• Cleaned counters, machines, utensils, and seating areas daily
• Controlled line and crowd with quick, efficient service
• Maintained regular and consistent attendance and punctuality
• Used POS system to accurately enter orders and process payments
• Opening & closing shop
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• Answer phone calls and email, schedule clients appointments, and handle payment transactions
• Responded to inquiries from callers seeking information
• Maintaining records, ordering supplies, overseeing promotional strategies
• Scheduling stuff, recruiting, haring and training employees
• Menage social media platforms of the salon (website, Facebook, Instagram, tiktok )

• Responsible for managing many aspects of the store, including food orders, inventory, scheduling
• Supported store manager with recruiting, interviewing and hiring baristas
• Increased special item sales by creating daily menus with changing specials
• Handling payments
• Menage social media (Instagram, Facebook)

• Operated cash register, collected payments
• Prepared and served coffee, espresso drinks, blended coffees and teas
• Responsible for cleaning and closing the bar
• Trained entire staff of baristas
• Handling payments

• Inventoried food and wine supplies to determine needs and replenish stations
• Processed cash and credit card payments
• Stocked server areas with supplies before, during and after shifts
• Helped to train new people when needed
• Managed wine list, wine cellar management.

• Scheduled appointments and conducted follow-up calls to clients
• Created and updated records and files to maintain document compliance
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes
• Event organization and welcoming conference participants
• Maintained office supplies inventory by checking stock and ordering new supplies

• Registered of invoices
• Tracked daily cash handling, reconciled sales and prepared bank deposits.
• Direct contact with retailers
• Handling payments
• Provided weekly work schedules to employees to accommodate business demands and vacation requests
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Completed routine store inventories.

• Managed of sells
• Prepared the store clothes design
• Managed inventory
• Stocked merchandise, clearly labeling items, and arranging according to size or color
• Provided exceptional services and pleasant shopping experiences to retail customers
• Opening & closing the shop

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• Answered phone calls and emails to provide information and schedule new appointments.
• Welcomed clients arriving for appointments
• Recommended retail products for at-home use
• Performed facials and other treatments
• Sterilized equipment for patient treatments