Adaptable and service-oriented professional with experience in hospitality and community work. Experienced in guest services, customer interactions, and volunteer work, with excellent communication, problem-solving, and organizational skills. Knowledgeable in trauma-informed care, active listening, and providing respectful, person-centered support to vulnerable individuals, including seniors, people with disabilities, and those experiencing homelessness, mental health issues, or addiction. Calm under pressure and committed to building trust, supporting others with dignity, and achieving results in high-stress environments.