Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
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Alice Crook

West Kelowna

Summary

To be apart of a work force that I can gain knowledge and advance in.

Overview

8
8
years of professional experience

Work History

Labour

Fluor Engineers and Constructors
03.2023 - 05.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed and curated a radio tracking system to ensure the safe keeping of personal radios and crane kits
  • Grout and epoxy crew, mixing and pouring epoxy grout and concrete making sure everyone is working together and all the proper times are lining
  • Learned and adapted quickly to new technology and software applications.


Server

Playtime Casino
04.2018 - 09.2022
  • Bartending and learning drink menus and making drinks in a fast paced environment
  • Answering phone calls giving patrons any information or taking reservations
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cleaning and making sure myself coworkers and patrons are in a clean station and environment
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers. Always making sure patrons were using game sense while gambling and drinking alcohol
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Hostess

Rickys all day grill
08.2016 - 12.2018


  • Keeping front of the restaurant organized
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.

Seasonal

Hudson Bay
12.2016 - 01.2017


  • Shipping product making sure labels and product was correct and packaged properly
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Assisted with seasonal merchandising efforts by rearranging shelves and creating visually appealing displays that attracted customer attention.
  • Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.

Education

High School Diploma -

EschoolBC

Skills

  • Enthusiastic, always bring the best to a situation
  • Responsible, very good at managing all types of tasks
  • Organized, clean and tidy, manages time well
  • Friendly, talkative, respectful, good listener, enjoys working with others
  • Persistent, can stick to a task and focus on it and a very fast learner
  • Computer skills
  • Over the top customer service

Cover Letter

My name is Alice Crook, I’m very outgoing, bubbly and also very caring, I love meeting people and making new friends. I am very responsible, mature, interacting and a quick learner also very flexible with my time. I am an innovator, contributor and very smart. I am always eager to seek new responsibilities and learn new skills. I am self motivated and very ready for a challenge and excited to show my skills I look forward to hearing from you. Alice Crook.

Timeline

Labour

Fluor Engineers and Constructors
03.2023 - 05.2024

Server

Playtime Casino
04.2018 - 09.2022

Seasonal

Hudson Bay
12.2016 - 01.2017

Hostess

Rickys all day grill
08.2016 - 12.2018

High School Diploma -

EschoolBC

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Alice Crook