Ali Bilal Mohammed Abdul
Vancouver,Canada
Summary
Excited and accomplished professional with a robust one-year background in Canadian sales, operational, and technical expertise, along with a strong dedication to exceptional customer service. Eager to transition into a dynamic executive role, I bring a proven track record in delivering superior customer experiences, coupled with an in-depth knowledge of product ecosystems and a fervent commitment to driving business growth.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Mobile Care Store (Metropolis at Metrotown)
03.2023 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Customer Service Representative
Amazon.in
02.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
MBA - Leadership And Management
University Canada West
Vancouver, BC07.2024
Skills
- Customer Relations
- Store Organization
- Flexible Schedule
- Team Building and Leadership
- Retail Operations
- Customer Service
- Sales Expertise
Languages
English
Full Professional
Arabic
Elementary
Hindi
Native or Bilingual
Availability
01/21/24, Monday, Wednesday, Friday, Saturday & Sunday
References
- Mohammed Nadeem (Regional Manager, B.C) Mobile Care, +1 (437) 445-7137
- Mukul Arora (Sales Executive) Wireless Waves, Metrotown Burnaby, +1 (236) 514-5784
- Tarun Kuckreja (Operational Executive) ZARA, Metrotown Burnaby, +1 (236) 996-6321
Timeline
Assistant Store Manager
Mobile Care Store (Metropolis at Metrotown)
03.2023 - Current
Customer Service Representative
Amazon.in
02.2022 - 02.2023
MBA - Leadership And Management
University Canada West
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