Alison Andrews

Providing customer tax support by the execution of Federal and State amendments

• Prepare and review federal and state tax returns to comply with corporate submission requirements
• Communicate with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries
• Calculate estimated tax liabilities and issue payment instructions to facilitate timely corporate tax payments
• Managed team of employees, overseeing hiring, training and professional growth of employees

Provided essential support to the Tax Operations leadership team by coordinating project meetings, developing, and maintaining project charters and plans, and assisting with project deliverables

• Managed calendar for VP of Tax Operations to accurately schedule and allocation time appropriately and made decisions on their behalf based on shifting business priorities
• Monitored and tracked project metrics and KPIs to provide team performance measurements
• Documented project progress to fulfill project requirements and establish traceability
• Prepared meeting agendas and minutes for distribution and record keeping.

Managed, coached, and mentored administrative staff across Canada and organization support for strategic initiatives identified by the VP and Director of Facilities and Administration

• Provided organizational support, including headcount management, team events and other tasks/projects
• Managed CRM database, established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of personnel and activities, including troubleshooting, maintenance, updates, and report generation
• Managed and handled logistics, catering, agendas and travel arrangements for meetings and event planning for 1 senior manager and 4 vice presidents
• Manage new employee setup, and procurement of goods and services including computer equipment, asset tracking, and facility requests

• Handled logistics, catering, agendas and travel arrangements for meetings and event planning for senior managers, directors, and vice presidents
• Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes
• Created PowerPoint presentations for business development purposes
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality of service
• Created detailed expense reports and requests for capital expenditures
• Delivered top-notch administrative support to office staff, promoting excellence in office operations
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.