Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Aliah Smith

Ottawa,,ON

Summary

Highly organized and detail-oriented administrative professional with an advanced diploma in Computer Programming and extensive experience supporting laboratory operations and providing clerical assistance in fast-paced office settings. Skilled in managing client communications, ensuring regulatory compliance, coordinating appointments, and handling correspondence. Proficient in data entry, file management, and maintaining accurate records with a focus on confidentiality and efficiency. Strong technical expertise in database management, software applications, and process automation, enhancing operational workflows and data accuracy. Demonstrated ability to prioritize tasks, deliver exceptional customer service, and contribute to the success of dynamic teams.

Overview

7
7
years of professional experience

Work History

Fulfillment Associate

Amazon
10.2022 - Current
  • Perform accurate data entry tasks, maintaining up-to-date records and ensuring high levels of accuracy
  • Maintain a clean and organized workspace to foster a productive office environment
  • Work in strict compliance with established safety procedures and guidelines
  • Monitor equipment and supplies, order replacements, and ensure proper maintenance for efficient operations
  • Assist in the preparation of regular reports, summaries, and performance data for management review
  • Confirm goods and/or merchandise information and ensure that they correspond with the order
  • Train new colleagues
  • Coach colleagues on quality and productivity
  • Followed safety protocols to minimize workplace accidents.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Book Collector

deCarteret College
07.2018 - 09.2018
  • Provided customer service by issuing and receiving textbooks, assisting students with inquiries, and ensuring their needs were met effectively
  • Collaborated with team members to perform clerical activities such as manual filing, ensuring accurate record-keeping and efficient organization of materials
  • Worked closely with colleagues to sort and reshelve textbooks promptly, maintaining a tidy and accessible inventory for students and staff
  • Trained new team members on scripts, company services, and collection strategies.

Education

Computer Programming Diploma -

Algonquin College
Ottawa, ON
06-2024

Skills

  • Clerical support
  • Problem-solving
  • Experienced with Microsoft Office Applications
  • General office software and tools
  • Effective Task Prioritization
  • Team Collaboration Skills
  • Strong attention to detail
  • Strong verbal & written communication skills
  • Professional email & phone etiquette

Languages

English
Native or Bilingual
French
Limited Working

References

 Available upon request

Timeline

Fulfillment Associate

Amazon
10.2022 - Current

Book Collector

deCarteret College
07.2018 - 09.2018

Computer Programming Diploma -

Algonquin College

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Aliah Smith