Summary
Overview
Work History
Education
Skills
Timeline
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Aliah Lacy

Mill Valley

Summary

Dynamic and personable optician with over three years of experience in both low and high-end optical sales. Committed to ensuring patients are actively engaged and informed throughout the eyewear purchasing journey. Proficient in medical data entry, optical terminology, and the operation of advanced optical equipment. A strong advocate for patient education and satisfaction, fostering lasting relationships through exceptional service.

Overview

4
4
years of professional experience

Work History

Optician

Larkspur Landing Optometry
09.2024 - Current
  • Measuring seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders.
  • Filed claims with vision and medical insurance companies. EX. VSP, Spectera, Eyemed, BCBS, UHC, Partnership/Medical
  • Troubleshot issues with prescription eyewear
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Knowledge of ocular anatomy, physiology and optics to provide proper eyewear.
  • Collaborated with optometrists to provide optimal patient care and accurately address any vision concerns.
  • Operated and maintained lensometers, refraction units, auto-refractors, Optos, and visual field analyzers for patient testing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Familiarity with all major lens manufacturers and labs
  • Provided clear and concise communication between all representatives and the office.

Optical Assistant, Optician

Vancouver Eye Care PS
09.2023 - 08.2024
  • Cunducting Final inspection with a manual lensometer
  • Billing with VSP, Eyemed, United Healthcare, and many more
  • Luxury brand frame sales
  • Managing/ordering eyeglass inventory
  • Multitasking in a high volume clinic
  • Optical display arrangements
  • Troubleshooting Rx issues
  • HIPAA Compliance
  • Patient education on PAL's and multifocal lenses
  • Working with geriatrics, pediatrics, and all patients in between.
  • Medicare and Medicaid plan billing
  • Versed in popular lens styles such as, Shamir, Varilux, and Unity to name a few.

Apprenticing Optician

America's Best Contacts and Eyeglasses
06.2021 - 09.2023
  • Key holder, opening and closing out tills accurately
  • Preparing and transporting bank deposit
  • Dispensing eyeglasses and contacts to patients
  • Teaching I&R's to patient for contact lenses
  • Providing spectacle adjustments
  • Gathering insurance information and billing accordingly
  • Front desk/receptionist responsibilities
  • Eyeglasses repair
  • Certified Optometric Technician

Education

Associate of Arts - Sociology

College of Marin
Greenbrae, CA
06-2027

Senior High School -

Sultan Senior High School
Sultan, Wa
01.2020

Skills

  • Customer service
  • Optical measurements
  • Insurance verification
  • Computer skills
  • Optical dispensing
  • Insurance billing
  • Progressive lenses expertise
  • Optical equipment operation
  • Contact lens fitting

Timeline

Optician

Larkspur Landing Optometry
09.2024 - Current

Optical Assistant, Optician

Vancouver Eye Care PS
09.2023 - 08.2024

Apprenticing Optician

America's Best Contacts and Eyeglasses
06.2021 - 09.2023

Senior High School -

Sultan Senior High School

Associate of Arts - Sociology

College of Marin

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Aliah Lacy