Alia Gendron
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
PM-03 Project Advisor
YDG PMO POB Service Canada
10.2024 - Current
- Boosted team productivity through the implementation of efficient project management practices and tools.
- Improved overall project performance by conducting regular progress reviews and implementing corrective actions as needed.
- Collaborated with project teams with clear goals, roles, and responsibilities to maximize efficiency and collaboration.
- Mitigated potential risks through detailed analysis, contingency planning, and proactive issue resolution strategies.
- Updated reports to verify inclusion of most relevant and current information.
- Prepared comprehensive documentation including project proposals, status reports, and closeout summaries for stakeholders'' review.
- Followed up with case individuals to check on satisfaction and progress.
- Provided project management support for various government initiatives
- Conducted research and analysis to inform project planning and decision-making
- Coordinated project activities and ensured timely completion of deliverables
- Liaised with project stakeholders to gather requirements and provide updates
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status.
- Experience in researching, collecting and analyzing information from various sources.
- Vast experience in translation, including the ability to revise translated documents.
AS-02 Executive Services
SSPB CPMD DGO ESDC
01.2024 - 05.2024
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Provided administrative support to senior executives, including scheduling meetings, managing calendars, and coordinating travel arrangements
- Prepared and reviewed documents, reports, and correspondence for accuracy and completeness
- Assisted in the organization of high-level meetings and events
- Maintained confidential records and handled sensitive information with discretion
AS-01 Executive Services
SSPB CPMD BMS ESDC
09.2022 - 01.2023
- Executing record filing systems to improve document and task organization and management.
- Receiving, sorting sending, and delivering incoming and outgoing correspondence to record, dispatch, or distribute to the correct recipient.
- Creating and maintaining databases to track and record data.
- Developing and updating spreadsheets and databases to track, analyze, and report on data.
- Coordinating and scheduling meetings and conference calls to optimize scheduling.
- Developing strategies to streamline and improve office procedures.
- Drafting correspondence and other documents in both Official Languages.
- Assisting in Departmental budget maintenance activities for management review.
- Experience in using technology, including word processing software (e.g. Microsoft Applications (e.g. Word, PowerPoint, Outlook), Internet).
- Experience in providing administrative services, such as managing agendas, scheduling and organizing meetings or appointments, and making travel arrangements.
- Experience managing a bring forward system and a docket control system.
- Experience in using internal ministerial correspondence system - WebCIMS (correspondence tracking system)
- Experience in reviewing briefing materials such as briefing notes, options notes, presentations, reports, and decision documents.
- Significant experience in providing administrative assistance and coordination of activities for a manager's office or within an organization
Education
Bachelor of Arts - Translation
Université Du Québec À Trois-Rivières
Trois-Rivières, QC01-2029
Diploma - Public Administration
Western Quebec Career Centre
Gatineau, QC07-2013
Skills
- Customer relations skills
- Coaching skills
- Activity planning
- Data analysis
- Schedule coordination
- Proposal writing
- Planning
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Task prioritization
- Analytical thinking
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
PM-03 Project Advisor
YDG PMO POB Service Canada
10.2024 - Current
AS-02 Executive Services
SSPB CPMD DGO ESDC
01.2024 - 05.2024
AS-01 Executive Services
SSPB CPMD BMS ESDC
09.2022 - 01.2023
Bachelor of Arts - Translation
Université Du Québec À Trois-Rivières
Diploma - Public Administration
Western Quebec Career Centre
Similar Profiles
CLARENCE CHANGCLARENCE CHANG
Director of Communications & Press Secretary at SINGAPORE CIVIL SERVICE (MCI, PMO MOE, MOM)Director of Communications & Press Secretary at SINGAPORE CIVIL SERVICE (MCI, PMO MOE, MOM)
Alexis HillberryAlexis Hillberry
Registered Nurse at WVU Medicine UHC POB Gastroenterology ClinicRegistered Nurse at WVU Medicine UHC POB Gastroenterology Clinic
Eric CashmoreEric Cashmore
Payment Services Officer at Government of Canada - Service CanadaPayment Services Officer at Government of Canada - Service Canada