Alia Anguiano
Hawthorne
Summary
Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
9
9
years of professional experience
Work History
Childcare Provider
01.2019 - Current
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
House Sitter
01.2019 - Current
- Collected, forwarded or signed for mail, packages, or home services.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Cared for houseplants by frequently watering during owners' absence.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Set security system using passcode and kept appropriately armed while at property and away.
Secretary
Family Business
01.2016 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
Volunteer
Habitat for Humanity
06.2021 - 08.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Arts - Political Science
California State Polytechnic University, Pomona
Pomona, CA05.2026
High School Diploma -
Mira Costa High School
Manhattan Beach, CA07.2022
Skills
- Problem-Solving
- Phone and Email Communication
- Client Confidentiality
- Time Management
- Leadership
- Pet Care
- Service Management
- Critical Thinking
- Valid Driver's License
- Clean Background Check
- Childcare experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Italian
Elementary
Timeline
Volunteer
Habitat for Humanity
06.2021 - 08.2023
Childcare Provider
01.2019 - Current
House Sitter
01.2019 - Current
Secretary
Family Business
01.2016 - Current
Bachelor of Arts - Political Science
California State Polytechnic University, Pomona
High School Diploma -
Mira Costa High School
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