Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alia Abdellatif

Brampton,ON

Summary

Hardworking detailer focused on giving outstanding attention to every vehicle and customer. Offering 5 years of comprehensive experience in cleaning and refurbishing new and used automobiles in Toronto area. Exceptionally skilled in waxing and buffing and cleaning cars and interior upholstery and surfaces. Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
5
years of professional experience

Work History

Parts Coordinator

Assured
11.2021 - Current
  • Analyzed monthly spending reports in order to identify areas where costs could be reduced.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Gave top-notch service to guests in line with company standards.
  • Responded to customer requests for special orders or unusual items by researching available options.
  • Coordinated with service department to ensure availability of necessary parts for repairs.
  • Verified incoming shipments against purchase orders to ensure accuracy of delivery.
  • Managed vendor relationships including negotiating contracts and arranging payment terms.
  • Evaluated returned items for warranty claims or exchange opportunities.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Working closely with technicians from the time vehicle comes in to the time vehicle leaves
  • Make sure all the correct parts are ordered for the vehicle on the time of repairs

Detailer

Assured automotive
Toronto, Canada
03.2020 - 11.2021
  • Wash and clean cars remove debris from work that has been done from body and paint department
  • Clean around the shop
  • Help assistant with new arrivals pre and post scan cars coming in and out
  • Vacuumed car interiors to remove dirt and debris
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine
  • Cleaned cars both externally and internally by hand or with use of automated equipment
  • Washed wide range of vehicles each day
  • Checked vehicles prior to service and immediately afterward to identify damages
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal
  • Identified issues affecting safety and brought up to shift supervisor for resolution
  • Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services
  • Ordered and restocked supplies to keep workplace operating smoothly
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Education

High School Diploma -

Bloor Collegiate Institute
Toronto, ON
09.2008

Skills

  • Exterior washes
  • Interior vacuuming
  • Multitasking
  • Computer skills
  • Window and windshield cleaning
  • Work ethic
  • Team management
  • Engine cleaning
  • Time management
  • Special purpose cleaners
  • Parts ordering
  • Vendor negotiation
  • Customer service
  • Warranty evaluation
  • Repair coordination
  • Communication skills
  • Problem solving
  • Attention to detail
  • Basic mathematics
  • Parts documentation
  • Workflow coordination
  • Positive attitude
  • Teamwork and collaboration
  • Quality assurance
  • Work Planning and Prioritization
  • Adaptability and flexibility
  • Problem-solving
  • Excellent communication

Timeline

Parts Coordinator

Assured
11.2021 - Current

Detailer

Assured automotive
03.2020 - 11.2021

High School Diploma -

Bloor Collegiate Institute
Alia Abdellatif