Alia Abdellatif
Brampton,ON
Summary
Hardworking detailer focused on giving outstanding attention to every vehicle and customer. Offering 5 years of comprehensive experience in cleaning and refurbishing new and used automobiles in Toronto area. Exceptionally skilled in waxing and buffing and cleaning cars and interior upholstery and surfaces. Self-directed individual comfortable multitasking in challenging situations and meeting all deadlines.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Parts Coordinator
Assured
11.2021 - Current
- Analyzed monthly spending reports in order to identify areas where costs could be reduced.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Gave top-notch service to guests in line with company standards.
- Responded to customer requests for special orders or unusual items by researching available options.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Verified incoming shipments against purchase orders to ensure accuracy of delivery.
- Managed vendor relationships including negotiating contracts and arranging payment terms.
- Evaluated returned items for warranty claims or exchange opportunities.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Working closely with technicians from the time vehicle comes in to the time vehicle leaves
- Make sure all the correct parts are ordered for the vehicle on the time of repairs
Detailer
Assured automotive
Toronto, Canada
03.2020 - 11.2021
- Wash and clean cars remove debris from work that has been done from body and paint department
- Clean around the shop
- Help assistant with new arrivals pre and post scan cars coming in and out
- Vacuumed car interiors to remove dirt and debris
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine
- Cleaned cars both externally and internally by hand or with use of automated equipment
- Washed wide range of vehicles each day
- Checked vehicles prior to service and immediately afterward to identify damages
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal
- Identified issues affecting safety and brought up to shift supervisor for resolution
- Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services
- Ordered and restocked supplies to keep workplace operating smoothly
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Education
High School Diploma -
Bloor Collegiate Institute
Toronto, ON09.2008
Skills
- Exterior washes
- Interior vacuuming
- Multitasking
- Computer skills
- Window and windshield cleaning
- Work ethic
- Team management
- Engine cleaning
- Time management
- Special purpose cleaners
- Parts ordering
- Vendor negotiation
- Customer service
- Warranty evaluation
- Repair coordination
- Communication skills
- Problem solving
- Attention to detail
- Basic mathematics
- Parts documentation
- Workflow coordination
- Positive attitude
- Teamwork and collaboration
- Quality assurance
- Work Planning and Prioritization
- Adaptability and flexibility
- Problem-solving
- Excellent communication
Timeline
Parts Coordinator
Assured
11.2021 - Current
Detailer
Assured automotive
03.2020 - 11.2021
High School Diploma -
Bloor Collegiate Institute