A highly focused, analytical, motivated, results-driven, and certified business analyst with 7+ years of experience in CRM, master data, sales analytics, process improvement projects, and market research.
Hi, I’m
Ali Zaidi
Consultant & Business Analyst
Summary
Overview
5
years of professional experience
2
Certifications
Work History
Lane Four
Senior Salesforce Consultant
03.2023 - 06.2023
Job overview
- Worked on a complex multi org migration project which also included set up of Salesforce CPQ and migration from Pardot to HubSpot.
- Conducted data modeling, performance and integration testing.
- Coordinated deployments of new feature updates and fixes.
Silverline CRM
Consultant
01.2022 - 03.2023
Job overview
- Led a million-dollar Health Cloud project as a Solution Architect for a healthcare non-profit in the USA to retire a legacy CRM system. This project included custom accounting and claims processing solution and complex integrations.
- Worked on a million-dollar Health Cloud project as a Junior Solution Architect for a large healthcare network in Indiana, USA to migrate from a Salesforce managed package. This project included Provider Search and a Chat Bot.
- Helped deploy $500k Salesforce Health Cloud org for a major healthcare group in California, USA to improve the efficiency of their Patient Access Center.
- Supported clients with business analysis, documentation, and data modeling.
- Liaised with client management and sales team to better understand customer needs and recommend appropriate solutions.
Siemens Canada Limited
Senior Business Analyst
04.2020 - 12.2021
Job overview
- Successfully led an end-to-end SAP Material Master reporting process improvement initiative comprising 3 different projects which include data preparation with RPA using UiPath and SSIS and data analytics using QlikSense
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Developed diverse reporting packages to meet individual needs of sales, marketing, product management and senior leadership.
- SAP Material Master admin (Data Quality Lead) for Siemens Canada.
- Salesforce Administrator for 400+ users.
Siemens Canada Limited
Business Analyst
10.2019 - 04.2020
Job overview
- Successfully lead the Data Cleansing and Migration modules for Salesforce implementation in Canada as part of the Salesforce4Siemens project, including creating data dictionaries and glossaries
- Module lead for the User Acceptance Testing for Salesforce4Siemens project including developing test cases
- Created and deployed Distributor Credits and Rebates dashboard on Tableau
- Developed and conducted training plan and training material for 400 plus users across Canada for Salesforce4Siemens project.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Siemens Canada Limited
Data Analyst
06.2018 - 09.2019
Job overview
- Conducted customer and industry research for Digital Industries Country Concept to analyze accessible and addressable markets.
- Developed and migrated CRM sales pipeline reports and dashboards from Philos Analytics Server from V2.0 to V3.0
- Lead the end-to-end Philos – Eloqua integration project including business case, Business Requirement Documents, and JAD sessions.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Worked with business intelligence software and various reports to glean insights into trends and prospects.
Education
Sir Syed University of Engineering & Technology
Bachelor of Science from Electronic Engineering
01.2010 - 04.2014
University Overview
Skills
Requirements gathering, analysis and design phases
Systems Architecture Analysis
Information Technology Infrastructure
Data analysis
Strategic planning
Business process mapping
Workflow analysis
Data mapping
Technical Writing & Documentation abilities
Certification
Salesforce Certified Administrator
Timeline
Senior Salesforce Consultant
Lane Four
03.2023 - 06.2023
Salesforce Certified Administrator
08-2022
Salesforce Certified Business Analyst
08-2022
Consultant
Silverline CRM
01.2022 - 03.2023
Senior Business Analyst
Siemens Canada Limited
04.2020 - 12.2021
Business Analyst
Siemens Canada Limited
10.2019 - 04.2020
Data Analyst
Siemens Canada Limited
06.2018 - 09.2019
Sir Syed University of Engineering & Technology
Bachelor of Science from Electronic Engineering
01.2010 - 04.2014