Summary
Overview
Work History
Education
Skills
Time Availability
Languages
Accomplishments
Timeline
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Ali Vafaei

London,ON

Summary

I hold an associate degree in Software Engineering, providing a solid foundation, but my true passion lies in fostering connections within diverse communities. With valuable experience at the renowned "Buyuk" clothing store, I excel in assisting customers, maintaining an attractive store environment, and expressing my dedication to the fashion industry. Known for exceptional customer service and adaptability in high-pressure environments, my strong work ethic and leadership skills set me apart. Residing in Canada under a valid work permit, I have engaged in volunteer work at GoodWill, enhancing my teamwork and communication skills. Simultaneously, in a part-time role at Tim Horton's, I handle dynamic responsibilities.

I am eager to leverage my diverse skills to contribute to a dynamic team, fostering collaboration and innovation while ensuring a positive and efficient work environment.

Overview

4
4
years of professional experience

Work History

Team Member

Tim Hortons - Wonderland North
11.2023 - Current
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Team Member Volunteer

Goodwill Industry - Wonderland North
10.2023 - Current
  • Sorted and placed donations in appropriate containers.
  • Greeted and provided friendly service to donors and assisted in transferring items to facility.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used pallet jacks to move and position merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Sales Associate

Buyuk Men's Clothing Store
10.2022 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Barista

Sepanta Cafe
04.2022 - 10.2022
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Team Member

Orkide Grocery Store
05.2020 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Associate of Science - Software Engineering

Isfahan Azad University
Isfahan Iran
12.2013

Skills

  • Attention to details
  • Customer Service
  • Maintaining Stock Levels
  • Teamwork
  • Time Management
  • Communication
  • Cleanliness and Hygiene
  • Stamina
  • Cash Handling
  • Standard Aid & CPR/AED Level C

Time Availability

I am seeking full-time employment or a part-time position of up to 30 hours per week. I am available throughout the week.

Languages

English
Professional Working
Persian
Native or Bilingual

Accomplishments

Standard First Aid and CPR/AED Level C Certification- Red Cross

Timeline

Team Member

Tim Hortons - Wonderland North
11.2023 - Current

Team Member Volunteer

Goodwill Industry - Wonderland North
10.2023 - Current

Sales Associate

Buyuk Men's Clothing Store
10.2022 - 09.2023

Barista

Sepanta Cafe
04.2022 - 10.2022

Team Member

Orkide Grocery Store
05.2020 - 03.2022

Associate of Science - Software Engineering

Isfahan Azad University
Ali Vafaei