Ali Tajdidi
Los Angeles
Summary
I have worked many different jobs, but mostly in the food industry. Throughout that time, I have remained consistent, very patient, and always willing to learn, improve, and prove myself if given the opportunity. I love solving problems, I love a fast-paced environment., and I take pride in being good at my job.
I’m very excited to start a new career where I get to help people and surround myself with others who want to do the same. I have a flexible schedule and genuinely enjoy hard work and crazy hours.
I absolutely fell in love with the job through doing simple IFT rides. My dream is to eventually work 911 calls as a paramedic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Timothy Branam
06.2024 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Served consistent portions following recipes and control standards.
- Controlled food costs and managed inventory.
General Manager, Jersey Mikes
Hector Haget
01.2021 - 01.2023
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
Crew/Shift Leader Jersey Mike's
Hector Haget
06.2018 - 06.2022
- Supervised team members and oversaw effective and efficient completion of job duties.
- Set performance goals for individual team members and created reward systems and contests.
- Quickly and efficiently resolved complaints and escalated issues.
- Facilitated disciplinary action when necessary.
Education
Certificate - EMT
California Institute of EMT
Signal Hill, CA08-2025
High School Diploma -
Silverado High School
Mission Viejo, CA06-2018
Skills
- Creative problem solving
- Customer service management
- Professional appearance
- Team collaboration and leadership
- Employee relations
- Resource management
- Team-building activities
- Verbal and written communication
- Client support
- Client service
- Quality inspections
- Shift checklists
- Goal setting and tracking
- Training assistance
- Team motivation
- Strong verbal and written communication
- Operations support
- Flexible schedule
- Positive attitude
- Role modeling
- Strategic thinking
- Problem-solving
- Shift paperwork completion
- Shift scheduling
- Equipment troubleshooting
Certification
NREMT certificate
CPR certificate
State EMT card
Ambulance drivers license
Languages
Farsi
Native or Bilingual
Timeline
Shift Leader
Timothy Branam
06.2024 - Current
General Manager, Jersey Mikes
Hector Haget
01.2021 - 01.2023
Crew/Shift Leader Jersey Mike's
Hector Haget
06.2018 - 06.2022
Certificate - EMT
California Institute of EMT
High School Diploma -
Silverado High School
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