Remained updated with latest information related to mortgage products and services being offered.
Motivated and developed employees by creating incentives to encourage employees to excel and maintain low turnover rate.
Creatively solved business problems while specializing in organizational development, marketing and production management with track record of meeting revenue and profit goals.
Evaluated pay stubs, credit history, tax information and bank statements for financial status.
Attracted new mortgage loan applications by developing relationships within community.
Explained legal aspects of loan to borrower, as well as payment terms and clauses.
Created profitable and efficient solutions.
Worked with underwriters to fix application problems and resolve issues.
Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Monitored pipelines to track and log status of loans.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Mortgage Development Manager (MDM)- GTA Region
National Bank of Canada
12.2009 - Current
Consult with clients seeking to refinance or purchase property and help customers determine the best loan for their budget
Prequalify loans, evaluate applications, and review credit history to determine loan risk
Review paperwork to ensure 100% accuracy and completeness of mortgage applications before submitting for approval
Monitor loans carefully from initiation to closing, watch pipeline to track deals in progress
Maintain excellent working relationships with underwriters and funders to ensure smooth and professional closings.
Mortgage Manager
Centum Supreme Mortgages
07.2007 - 12.2009
Mortgage Agent
Verico Mortgages
07.2004 - 07.2007
Education
High School Diploma -
Kenner Collegiate Vocational Institute
Peterborough, ON
06.1991
Skills
PowerPoint
Outlook Express
Filogix
SAP
Client Needs Analysis
Credit Verification
Refinancing Options
Financial Analysis
Document Review
Income Verification
Real Estate Knowledge
Anti-Money Laundering
Fraud Detection
Risk Assessment
Fixed Rate Mortgages
Pre-Approvals
Appraisal Review
Debt Consolidation
Bridge Loans
Credit Scoring
Languages
English
Persian
Dari
Hindi
Personal Interests Volunteer Work
Cooking, golf, soccer, and travelling, Hospital Bed Run (Oakville), CIBC Run of the Cure, JDRF Ride for Diabetes Research, Volunteer School Activities
Fax
866.461.6781
Knowledge
Extensive knowledge of Financial Instruments
Confidence
Readily inspire the confidence and trust of clients
Opportunities
Thrive on challenge and new opportunities for accomplishment and success in helping others meet their financial objectives and build wealth
Education Accomplishments
2015, National Bank of Canada Elite Club Winner
2014, National Bank of Canada Top Achiever Award
2013, National Bank of Canada Top Achiever Award
2012, National Bank of Canada Top Achiever Award
2008, Mortgage Licence (CAAMP)
2008, Accredited Mortgage Professional (AMP)
1995, Sir Sandford Fleming College
References
Harjit Kaur, National Bank of Canada (SMSN), Sales Manager of Specialized Networks, 416-543-9219, harjit.kaur@nbc.ca