Ali Raza
Mississauga
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Retail Sales Specialist
Hugo Boss
01.2024 - 06.2024
- Increased sales and customer satisfaction through personalized servicing.
- Boosted sales revenue through effective upselling and cross-selling techniques.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained well-organized and visually appealing store environment for optimal customer experience.
- Developed relationships with clothing vendors and freight operators.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Sales Associate
Burberry
05.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Stay informed about product details, diverse product lines, promotional offers, and advertising materials.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sale Associate
Zara Clothing
07.2022 - 05.2023
- Skilled at working independently and collaboratively in a team environment.
- Assist in merchandising, display maintenance and store housekeeping.
- Effectively and promptly finalize all sales transactions while upholding accurate cash and media accountabilities at POS registers.
- Attain favorable outcomes in individual sales through emphasis on relationship building.
- Cultivating a loyal client roster, and delivering exceptional customer service.
Customer Service Representative
Standard Chartered Bank
09.2019 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Provided customer records, account statements, copies of checks and minimizing wait times.
- Educated customers on use of banking website and mobile apps.
Education
Association of Chartered Certified Accountants - Accounting And Finance
Toronto School of Management
Toronto, ON12.2023
Skills
- Effective negotiation
- Customer Assistance
- Customer Service
- Self-motivated
- Entrepreneurial
- Strong business Skills
- Time Management
- Upselling strategies
- Multitasking efficiency
Timeline
Retail Sales Specialist
Hugo Boss
01.2024 - 06.2024
Sales Associate
Burberry
05.2023 - 01.2024
Sale Associate
Zara Clothing
07.2022 - 05.2023
Customer Service Representative
Standard Chartered Bank
09.2019 - 05.2022
Association of Chartered Certified Accountants - Accounting And Finance
Toronto School of Management
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