Ali Qasmi
Sociologist
Saskatoon,SK
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Brand Ambassador
Captive
05.2024 - Current
- Represented various brands through interactive and engaging activations across Saskatoon.
- Helped create memorable in-person experiences by promoting products, answering questions, and building positive brand awareness.
- Worked closely with team members to set up, manage, and take down event spaces, while maintaining high energy and professionalism throughout each activation.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
School Bus Driver
Hertz Northern Bus
09.2024 - 01.2025
- Customer Service Experience
- Dealing with kids
- Driving in Harsh weather conditions
- Driving a big long bus
Rural and Suburban Mail Carrier
Canada Post
06.2022 - 10.2022
- Mail Deliveries
- Package Delivery
- Sorted mail
- Used Map
- Dealt with Customers
Security Guard
Save on Foods
07.2021 - 07.2022
- In charge of safety compliance
- Using customer service skills when interacting with customers
- Interaction with customers and other co-workers
- Monitored cameras
Security Guard
ESM Security
12.2020 - 04.2021
- In charge of safety compliance
- Using customer service skills when interacting with customers
- Performed alarm call checks
Education
Bachelor's degree - Sociology
University Of Saskatchewan
Saskatoon, SK 09.2021 - 06.2025
High School Diploma -
E.D Feehan Catholic High School
Saskatoon, SK 05.2016 - 06.2020
Skills
Customer engagement
Customer relations
Customer service
Brand awareness
Marketing
Branding
Goal-oriented mindset
Sales expertise
Certification
Class 3 Professional Drivers license, 2024-10-01, Present
Personal Information
Driving License: Class 3 Professional Drivers license
Timeline
School Bus Driver
Hertz Northern Bus
09.2024 - 01.2025
Brand Ambassador
Captive
05.2024 - Current
Rural and Suburban Mail Carrier
Canada Post
06.2022 - 10.2022
Bachelor's degree - Sociology
University Of Saskatchewan
09.2021 - 06.2025
Security Guard
Save on Foods
07.2021 - 07.2022
Security Guard
ESM Security
12.2020 - 04.2021
High School Diploma -
E.D Feehan Catholic High School
05.2016 - 06.2020
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