Hi, I’m
Ali Power
St. John's,NL
Overview
9
years of professional experience
Work History
JIFFY CABSSt. John's, NL
Taxi Driver
04.2024 - 07.2025
Job overview
- Transported passengers safely and efficiently to their destinations which required excellent driving, customer service, and navigation skills.
- Other duties included fare collection, vehicle maintenance, helping with luggage, and adhering to traffic laws.
- Worked flexible hours independently for Jiffy Cabs in St. John's NL.
NGA Human ResourcesSt. John's, NL
Customer Service Representative
09.2021 - 09.2023
Job overview
- Served as the main customer contact, handled inbound/outbound calls, resolved issues, provided product info, processed orders/payments, and logged interactions in a CRM system, all while maintaining professionalism, meeting key performance indicators (KPIs) like satisfaction, and escalating complex problems to management.
Paragon Testing EnterprisesSt. John's, NL
CELPIP Invigilator
09.2018 - 06.2021
Job overview
- Ensured secure, fair CELPIP exam delivery by managing test day operations: setting up rooms, checking in candidates (ID, belongings), guiding candidates to stations, conducting microphone checks, assisting with basic tech issues, enforcing rules, handling misconduct, and collecting materials, all while providing excellent customer service and strictly following Paragon's procedures after mandatory training.
- The key requirements of my position included strong attention to detail, professionalism, confidentiality, English fluency, and often weekend availability.
Association for New CanadiansSt. John's, NL
English Teacher
02.2016 - 06.2021
Job overview
- Planned and delivered English lessons (reading, writing, speaking, listening) to non-native speakers, developed customized plans, assessed progress, created a supportive environment, and integrated technology/culture, requiring skills in language instruction, patience, and adaptability to help students achieve fluency and academic proficiency.
- Key duties included lesson planning, student assessments, progress tracking, and collaborating with staff.
Timeline
Taxi Driver
JIFFY CABS
04.2024 - 07.2025
Customer Service Representative
NGA Human Resources
09.2021 - 09.2023
CELPIP Invigilator
Paragon Testing Enterprises
09.2018 - 06.2021
English Teacher
Association for New Canadians
02.2016 - 06.2021