Ali Ozyigit
Summary
Dynamic and driven business marketing student with a strong background in the hospitality industry. Moving to Canada alone at 16 instilled a deep sense of responsibility and adaptability. With hands-on experience in various roles—chef, waiter, dishwasher—I developed exceptional communication, leadership, and problem-solving skills. A career transition from culinary arts to marketing ignited my passion for connecting with people and driving business growth. Currently pursuing a Business Marketing degree at Centennial College, I bring discipline, persuasive communication, and a unique ability to engage audiences through storytelling. My diverse background allows me to build meaningful relationships and create impactful marketing strategies.
Overview
2
2
years of professional experience
Work History
Food Sales Associate
Leña, Toronto
10.2022 - 04.2023
- Utilized cross-selling techniques when appropriate to introduce complementary products to customers'' existing purchases, enhancing overall satisfaction and value perception.
- Managed time effectively during high-traffic periods, ensuring prompt assistance for all customers regardless of demand levels.
- Developed strong product knowledge to effectively answer customer questions and assist with purchasing decisions.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Resolved customer complaints diplomatically, finding solutions that maintained positive relationships while meeting company guidelines for returns or exchanges policy adherence.
Food Sales Associate
The Waegwoltic Club
07.2022 - 08.2022
- Established rapport with repeat customers, fostering loyalty through excellent service and engagement efforts.
- Increased customer satisfaction by providing personalized food recommendations and attentive service.
- Collaborated with team members to consistently meet or exceed sales targets and performance metrics.
- Managed time effectively during high-traffic periods, ensuring prompt assistance for all customers regardless of demand levels.
- Resolved customer complaints diplomatically, finding solutions that maintained positive relationships while meeting company guidelines for returns or exchanges policy adherence.
Chef
The Lemon Tree
09.2021 - 07.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
Food Sales Associate
The Waegwoltic Club
06.2021 - 08.2021
- Established rapport with repeat customers, fostering loyalty through excellent service and engagement efforts.
- Increased customer satisfaction by providing personalized food recommendations and attentive service.
- Utilized cross-selling techniques when appropriate to introduce complementary products to customers'' existing purchases, enhancing overall satisfaction and value perception.
Education
Co-op - Advanced Diploma - Business Marketing
Centennial College
Scarborough, ON06-2027
Co-op - Diploma - Culinary Management
Nova Scotia Community College
Dartmouth, NS06-2021
Skills
- Communication and persuasion
- Creativity and innovation
- Problem solving
- Collaboration and teamwork
- Adaptability, flexibility and quick learning
- Time management and multitasking
- Conflict resolution
- Friendly and helpful
- Reliable, responsible and honest
- Computer proficiency and Microsoft Office
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
LinkedIn profile
linkedin.com/in/ozyigitali
Timeline
Food Sales Associate
Leña, Toronto
10.2022 - 04.2023
Food Sales Associate
The Waegwoltic Club
07.2022 - 08.2022
Chef
The Lemon Tree
09.2021 - 07.2022
Food Sales Associate
The Waegwoltic Club
06.2021 - 08.2021
Co-op - Advanced Diploma - Business Marketing
Centennial College
Co-op - Diploma - Culinary Management
Nova Scotia Community College
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