Ali Mahfouz
Langley,BC
Summary
At FreshPrep, I excelled in enhancing customer satisfaction through punctual and efficient delivery, achieving a notable increase in positive feedback. Skilled in route planning and vehicle maintenance, I also fostered teamwork and superior customer service, ensuring food safety and maximizing delivery efficiency.
Overview
3
3
years of professional experience
Work History
Food Courier
FreshPrep
Vancouver
01.2023 - 02.2024
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Maintained a high level of professionalism while interacting with customers for successful food deliveries.
- Ensured proper food handling techniques were followed as per industry standards, maintaining cleanliness within delivery bags and vehicles.
- Maximized fuel efficiency by planning strategic routes that combined multiple deliveries in close proximity whenever possible.
Amazon Courrier Contractor
On The Goo
Surrey, BC
07.2021 - 09.2022
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Skills
- Punctuality
- Efficient Delivery
- Route Planning
- Vehicle Maintenance
- Order accuracy
- Teamwork and Collaboration
- Customer Service
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Food Courier
FreshPrep
01.2023 - 02.2024
Amazon Courrier Contractor
On The Goo
07.2021 - 09.2022