Ali Khalil
Ottawa,ON
Summary
Dynamic and detail-oriented professional with a proven track record at Amazon, excelling in order fulfillment and customer service. Recognized for enhancing operational efficiency and fostering teamwork. Proficient in warehouse operations and committed to maintaining safety standards while delivering exceptional results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Fulfillment Associate
Amazon
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Kept work areas neat, clean and free from debris.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Driver
Uber Eats
12.2021 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Delivery Driver
UPS
2022 - 06.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
Assistant Building Manager
Dubai, United Arab Emirates
02.2018 - 08.2020
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Kept work areas neat, clean and free from debris.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
School Crossing Guard
First Student Services
10.2021 - 03.2022
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
School Bus Driver
First Student Transportation
10.2021 - 01.2022
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Manager
Juice Dudz
09.2020 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor Of Business Administration - Business Administration And Management
AUL
Lebanon09.2016
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Customer service
- Flexible schedule
- Friendly and courteous
- Time management
- Issue resolution
- Order picking skills
- Excellent communication
- Detail-oriented
- Work prioritization
- Quality control
- Pallet jack proficiency
- Relationship building
- Packing efficiency
- Sorting and organizing
- Order execution
- Order fulfillment
- Loading and unloading
- Equipment operation
- Heavy lifting
- Warehouse operations
- Pulling and preparing orders
- Product picking
- Warehouse safety
- Palletizing
- Fulfillment processing
- Correct labeling
- Product labeling
- Order accuracy
- Shipment preparation
- Shipment receiving
- Shipment loading
- Data entry
- Order processing
- Physical stamina
- Inventory maintenance
- Safety regulations adherence
- Staff scheduling
- Problem-solving
- Workplace cleanliness
- Basic math
- Shipment packing
- Able to lift number pounds
- Pallet management
- Pallet building
- Pallet jack experience
- Barcode scanning
- Shelf merchandising
- Package verification
- Inventory management
- Team collaboration
- Workload prioritization
- Hand-eye coordination
- Space utilization
- Order verification
- Workplace organization
Languages
English
Full Professional
Timeline
Driver
Uber Eats
12.2021 - Current
School Crossing Guard
First Student Services
10.2021 - 03.2022
School Bus Driver
First Student Transportation
10.2021 - 01.2022
Manager
Juice Dudz
09.2020 - 01.2021
Assistant Building Manager
Dubai, United Arab Emirates
02.2018 - 08.2020
Fulfillment Associate
Amazon
Delivery Driver
UPS
2022 - 06.2022
Bachelor Of Business Administration - Business Administration And Management
AUL