Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Ali Karamollahi

Toronto,ON

Summary

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.

Overview

12
12
years of professional experience

Work History

Team Member

Golrang
Tehran, Iran
07.2021 - 12.2023
  • Worked hard to learn required tasks quickly to maximize performance.
  • Provided customer service support to ensure satisfaction.
  • Addressed customer needs, responding to specific requests.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Assisted customers with product selection and ordering process.
  • Rotated through series of different stations based on team needs.
  • Trained new team members using approved training materials and information.
  • Built and maintained working relationships with peers and upper management.

Salesperson

Veronica cafe
Tehran, Iran
07.2019 - 06.2021
  • Developed key customer relationships to increase sales.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Advised customers on the latest product features and benefits.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Provided personalized service to build relationships with customers.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Collaborated with team members to develop effective sales plans.
  • Monitored inventory levels and placed orders as needed.

Salesperson

Peyvand
Tehran, Iran
04.2012 - 06.2019
  • Utilized CRM software tools to track leads, manage accounts, and document conversations.
  • Identified potential partners in target markets for joint promotions.
  • Resolved customer complaints promptly and efficiently.
  • Educated customers about products and services offered by the company.
  • Developed key customer relationships to increase sales.
  • Provided personalized service to build relationships with customers.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.

Education

MBA - Merchandising

Parandak
Tehran, Iran
10-2020

Skills

  • Customer Service:
  • Greet customers warmly and professionally
  • Take orders accurately and efficiently
  • Resolve customer inquiries and concerns promptly and courteously
  • Provide recommendations and information about menu items
  • Beverage Preparation:
  • Operate espresso machine and prepare various coffee drinks (eg, lattes, cappuccinos, macchiatos) according to recipes and quality standards
  • Prepare other beverages (eg, tea, smoothies) as per customer orders
  • Food Service:
  • Prepare and assemble food items (eg, sandwiches, pastries) following established procedures
  • Ensure food presentation meets quality standards
  • Cash Handling:
  • Operate cash register accurately and efficiently
  • Follow proper cash handling procedures to ensure security and accuracy
  • Teamwork:
  • Work effectively with colleagues to maintain a clean and efficient work environment
  • Communicate clearly and collaborate to achieve team goals
  • Additional Skills:
  • Multilingual (English, Persian, Arabic, Kurdi), High computer skills, Have experience with CRM, Accounting software, Internet links & devices

Languages

English
Professional
Persian
Full Professional
Arabic
Elementary

References

References available upon request.

Timeline

Team Member

Golrang
07.2021 - 12.2023

Salesperson

Veronica cafe
07.2019 - 06.2021

Salesperson

Peyvand
04.2012 - 06.2019

MBA - Merchandising

Parandak

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Ali Karamollahi