Akbar Jariya
Edmonton,AB
Summary
Dedicated and experienced professional with a diverse background in family business, including retail, real estate, manufacturing, hospitality, and logistics. Proficient in various aspects of business operations, from people management to financial management. Looking for an opportunity to apply my skills to foster business expansion and reach the highest potential. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Morden Motor Inn
02.2018 - Current
- Managed all operations of multi-faceted hospitality business, including hotel, beer vendor, gaming lounge, bar, coffee shop, and Italian restaurant
- Oversaw day-to-day operations, conducted weekly briefings with departmental managers, and planned events on weekly and monthly basis
- Managed restaurant, front desk, and kitchen operations, including planning systems and cost controls with POS system
- Handled payroll for 44 employees and negotiated with suppliers for beer vendor and kitchen purchases
- Managed cash flow, including bank deposits, ATM funds, and gaming lounge operations
- Actively engaged in community events and sponsorships to maintain brand's image
- Focused on ensuring strong customer satisfaction and fostering collaboration among departmental heads
- Developed and executed effective marketing plans to increase sales and profitability
- Ensured building licenses and maintenance were up to date through contractor management
- Assisted departmental managers in recruiting and training to address customer service issues
- Engaged directly with high-value clients, stakeholders, and managed large events
- Improved efficiency and increased departmental profits while maintaining overall profitability
- Handled invoices, issued invoices, and reported month-end financials to accountant.
- Developed and implemented strategies to increase sales and profitability
General Manager
Satya Restaurants & Chai Lounge
02.2016 - 01.2018
- Managed multiple award-winning restaurant branches, specializing in ethnic cuisine and food and wine pairing
- Worked closely with owners to implement their vision for food quality and guest satisfaction
- Conducted weekly meetings and visits to all branches, addressing issues with restaurant managers
- Implemented sales strategies and cost controls for all branches, focusing on payroll processing
- Collaborated with chefs to create new dishes and conducted wine tastings for menu engineering
- Managed cash flow for all branches and assisted owners with media relations and private events
- Negotiated with breweries and suppliers to increase profitability while maintaining cash flow
- Supported restaurant managers with operational issues, including staffing and customer service
- Created marketing and social media campaigns and provided weekly financial reports to owner
- Ensured compliance with standards and procedures across all branches
- Oversaw central inventory management for all restaurants, including main warehouse
- Analyzed variance and wastage reports and worked with maintenance contractors to meet compliance codes.
- Developed and implemented strategies to increase sales and profitability
Area Manager
New Zealand Impex Limited
02.2014 - 12.2017
- Led a team to achieve sales targets and assisted with marketing strategies
- Sourced cost-effective products from market and organized stock and sales on month-to-month basis.
Sales and Provisioning
Telecom New Zealand
01.2011 - 01.2014
- Managed outbound and inbound calling campaigns, providing excellent customer service
- Educated customers about products and services, meeting sales targets
- Assessed customer needs and offered suitable services and plans
- Assisted with daily sales reporting and team management
- Provided technical troubleshooting support when needed for the Broadband Helpdesk queue.
Education
Bachelor of Business Administration -
Auckland University
Auckland New Zealand07.2010
Diploma - Hospitality Management
Whiteria Polytechnic
Auckland New Zealand 01.2006
Skills
- People Management
- Financial Management
- Sales and Marketing
- Customer Service
- Inventory Management
- Cost Control
- Event Planning
- Supplier Negotiation
- Community Engagement
- Multi-Unit Management
- Partnership Development
References
Available upon request.
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Certification
- Liquor License (serve it safe.
- Food Handlers Certificate.
- Fire safety
Timeline
General Manager
Morden Motor Inn
02.2018 - Current
General Manager
Satya Restaurants & Chai Lounge
02.2016 - 01.2018
Area Manager
New Zealand Impex Limited
02.2014 - 12.2017
Sales and Provisioning
Telecom New Zealand
01.2011 - 01.2014
Bachelor of Business Administration -
Auckland University
Diploma - Hospitality Management
Whiteria Polytechnic
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