Ali Jafri
Brampton
Summary
Results-driven IAM Analyst with a strong track record in CyberArk implementation, specializing in cross-departmental collaboration to enhance compliance and security. Demonstrated expertise in developing innovative solutions that bolster system integrity and protect sensitive information.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IAM Analyst
Laurentian Bank
Toronto
01.2022 - Current
- Implemented CyberArk to secure more than 1,500 privileged accounts.
- Create customized firewall rules enhancing CyberArk communication efficiency, guaranteeing necessary component functionality.
- Delivered end-user training on CyberArk infrastructure.
- Conducted thorough pre- and post-patch server tests.
- Collaborated with Azure team to implement two-factor authentication for CyberArk access.
- Managed on-demand end-user privilege escalation with minimal help desk assistance through secondary accounts.
- Spearheaded the process for incorporating upwards of 800 Built-in Administrator accounts to CyberArk.
- Administered RBAC procedures for secure server team access and regulatory compliance.
- Standardized CyberArk naming practices in compliance with corporate protocols.
- Developed thorough instructional materials for efficient navigation of company workflows using CyberArk.
- Facilitated user access to CyberArk Workforce Password Management.
- Conducted analysis of unsuccessful accounts in CyberArk DNA Scan to enhance performance benchmarks by achieving 90% success rate.
- Built tailored platforms compatible with multiple operating systems, enabling smooth account integration.
- Coordinate discussions with different departments to gather details for integrating CyberArk.
- Assisted various teams in retrieving essential passwords from CyberArk.
- Handled issues related to CPM and PSM systems; upgraded software from version 13.2 to 14.0; performed comprehensive post-upgrade testing on CPM, Failover, and PSM features.
- Organized client meetings to provide project updates.
IAM Consultant
Ernst & Young
Toronto
01.2020 - 12.2022
- Coordinated with the Active Directory team to develop accessible GPO settings in CyberArk.
- Orchestrated onboarding of 30 teams for seamless privileged account integration.
- Guided upgrades and patching procedures for CyberArk Vault, PVWA, CPM, PSM.
- Ensured timely delivery of crucial information during incidents via email and verbal updates.
- Oversaw cybersecurity accounts with an 80% success rate.
- Maintained project timelines through continuous communication with clients regarding CyberArk.
- Prepared comprehensive documents aligning with corporate protocols.
- Adapted platforms to adhere to corporate standards.
- Adjusted master policy to align with various platform-specific use cases.
- Onboarded in excess of 5,000 privileged accounts to strengthen system security and compliance.
- On-boarded privileged accounts and application IDs using CyberArk Password Upload Utility.
- Conducted daily tasks supporting end-users.
- Performed requirements gathering and documentation of use cases to support the design of IAM architectures.
- Provided guidance on best practices for secure password storage and authentication methods.
- Explored new technologies and tools for productivity, security and quality assurance purposes.
- Collaborated with stakeholders from different departments to define business requirements and recommend appropriate IAM solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CyberArk Administrator
Cadillac Fairview
Toronto
01.2017 - 12.2018
- Ensured smooth functioning of CyberArk systems through regular end-user assistance and effective environment control.
- Designed safes according to specific business and team requirements for onboarding accounts into EPV.
- Effectively lowered the number of failed CyberArk accounts from 300 to just 50.
- Performed updates and management tasks on various CyberArk modules including PVWA and PSM.
- Designed workflows to optimize client understanding.
- Managed updates of PVWA, PSM, CPM, Vault, and DR components to CyberArk version 11.2 from 10.7.
- Performed DNA scans to evaluate environmental health and deliver actionable guidance, achieving an 85% scan success rate.
- Managed escalated cases by partnering with CyberArk experts.
- Executed password resets across multiple platforms aligned with company protocols.
- Ensured critical incident details were communicated effectively in both spoken and written formats.
- Implemented a detailed CyberArk-based solution for managing privileged access, mitigating unauthorized access risks.
Education
Bachelor of Arts -
University of Toronto
Toronto, ON01.2017
Skills
- CyberArk Implementation Experience
- Cloud Computing (AWS)
- Identity access management (IAM)
- Privileged Access Management (PAM)
- Password management
- Documentation management
- GRC (Governance, Risk, Compliance)
- Active Directory (AD)
- End-User Education
- Automation Solutions
- Role-Based Permissions
- Troubleshooting
Certification
- CyberArk Sentry
- CyberArk Defender
- AWS Solutions Architect
Languages
English
Professional
References
References available upon request.
Timeline
IAM Analyst
Laurentian Bank
01.2022 - Current
IAM Consultant
Ernst & Young
01.2020 - 12.2022
CyberArk Administrator
Cadillac Fairview
01.2017 - 12.2018
Bachelor of Arts -
University of Toronto
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