Ali Jaffer
Richmond Hill,ON
Summary
A hardworking employee with 9 years of experience in various banking roles with a sound understanding of the governing regulations and AML. The ability to provide exceptional customer service, team player while being able to work independently, multitasking and time management skills. Devoted to giving every customer and colleague a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Underwriter
Equitable Bank
Toronto, ON
05.2023 - Current
- Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval.
- Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
- Established maximum loan amounts according to underwriting standards and communicated decisions to customers.
- Consulted with legal counsel when necessary to resolve complex issues or disputes.
Insurance Lending Underwriter
Equitable Bank
Toronto, ON
04.2022 - 04.2023
- Analyzed financial information including income, assets, liabilities and credit history of applicants.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Maintained up-to-date knowledge of industry trends, regulations and compliance requirements.
- Participated in regular training sessions regarding updates in relevant laws or regulations.
Mortgage Loan Officer
Equitable Bank
Toronto, ON
04.2021 - 03.2022
- Conducted interviews with clients to gather information regarding loan applications.
- Ensured bank compliance related to mortgage lending was met.
- Informed customers of loan requirements and deadlines.
- Reviewed all documents to ensure there was no fraudulent activity.
- Developed and maintained relationships with local real estate agents.
Mortgage Renewal Specialist
Equitable Bank
Toronto, ON
06.2018 - 03.2021
- Negotiated terms and conditions on behalf of clients during the renewal process.
- Advised clients on strategies for improving their credit scores prior to applying for a renewal.
- Maintained accurate records of all transactions related to mortgage renewals.
- Generated periodic reports detailing progress made on each pending loan application.
Customer Service Representative
TD Canada Trust
Markham, ON
09.2014 - 05.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor of Arts - Business
York University
Toronto, ON04.2012
Skills
- Negotiation Proficiency
- Risk Mitigation
- Building Strong Relationships
- Problem-Solving Abilities
- Adaptive Team Player
- Multi-Task Management
- Critical Thinking
- High-Energy Attitude
References
References available upon request.
Timeline
Underwriter
Equitable Bank
05.2023 - Current
Insurance Lending Underwriter
Equitable Bank
04.2022 - 04.2023
Mortgage Loan Officer
Equitable Bank
04.2021 - 03.2022
Mortgage Renewal Specialist
Equitable Bank
06.2018 - 03.2021
Customer Service Representative
TD Canada Trust
09.2014 - 05.2018
Bachelor of Arts - Business
York University
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